Conflict Management Level 2

by Emirates Institute for Health & Safety

The Level 2 Award in Conflict Management has been developed to meet the requirements of individuals who require training in conflict management.

AED 700

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Course Details

The Level 2 Award in Conflict Management has been developed to meet the requirements of individuals who require training in conflict management.

It is appropriate for a wide range of sectors and is suitable for anyone who has a customer-facing role, deals with service users or the public.

It can also be a useful qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and feel more confident in being able to deal with situations if they arise.

 

Learning Outcomes:

  • Know how communication can be used to solve problems and reduce the likelihood of conflict
  • Know the factors that influence human responses in conflict situations
  • Know how to assess and reduce risks in conflict situations
  • Know how to communicate effectively and de-escalate conflict in emotive situations
  • Know good practice to follow after conflict situations

Emirates Institute for Health & Safety (EIHS) is a licensed training organization partnered with the Business Continuity Institute (BCI), UK. The institute is committed to providing you an appropriate solution for a sustainable business’s continuity and resilience according to UAE and other international frameworks.

 

Accreditation & Licensing:

  • ACTVET (Abu Dhabi Center for Technical and Vocational Education and Training) certified
  • Licensed by Health Authority Abu Dhabi (HAAD)
  • Accredited by Occupational Safety and Health Abu Dhabi (OSHAD) and Environmental Agency Abu Dhabi

 

Features:

  • Focus on regulating and improving the QHSE of the workplace in the UAE
  • Highly qualified, experienced team
  • Faculty with exceptional educational backgrounds and expertise
  • Al Markaziyah Branch

    Khalifa Street, Al Jamal Bldg, 2nd Floor Behind Al Noor Hospital, Al Markaziyah, Abu Dhabi

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