This Passenger & Airport Handling training will teach you about different Customer Service principles and skills. You will learn about Passenger service delivery model, industry rules and regulations, dealing with difficult situations and customers etc.
This Passenger & Airport Handling training will teach you about different Customer Service principles and skills. You will learn about Passenger service delivery model, industry rules and regulations, dealing with difficult situations and customers, learning about IATA manuals, industry guidelines and rules, gate procedures, baggage services and much more.
By the end, you will be able to respond to customer requests in a professional manner and learn to comply with baggage handling standards, complying with passenger handling standards, managing irregular operation etc.
MNR Talent and Skill Development Institute (MNRTSDI) is a member of the established MNR Educational Trust which has roots spread all across India with nearly 78 institutions accommodating over 50000 students and has 14 campuses.
MNRTSDI was launched in UAE back in the year of 2015. It is KHDA approved and it is licensed by the Department of Economic Development, Government of Dubai.
- Exam Preparation Programs
- Aviation Courses
- Professional Accounting & Finance Programs
- Health & Safety Sector
- State-of-the-art technology & Classrooms
- Qualified Faculties
- Latest Teaching Technologies
This course will help you to learn all there is to know about being a passenger service agent. This is a detailed course and it is comprised of a total of 18 modules altogether. It will help you to learn all the essential knowledge and skills about this industry.
This is a Certified Travel Consultant course aimed at expanding your understanding and knowledge-base to that of a Travel consultant. It covers a wide range of duties, best practices and functions belonging to the role of a travel agent in the aviation industry.