This Passenger & Airport Handling training will teach you about different Customer Service principles and skills. You will learn about Passenger service delivery model, industry rules and regulations, dealing with difficult situations and customers etc.
This Passenger & Airport Handling training will teach you about different Customer Service principles and skills. You will learn about Passenger service delivery model, industry rules and regulations, dealing with difficult situations and customers, learning about IATA manuals, industry guidelines and rules, gate procedures, baggage services and much more.
By the end, you will be able to respond to customer requests in a professional manner and learn to comply with baggage handling standards, complying with passenger handling standards, managing irregular operation etc.
MNR Talent and Skill Development Institute (MNRTSDI) is a member of the established MNR Educational Trust which has roots spread all across India with nearly 78 institutions accommodating over 50000 students and has 14 campuses.
MNRTSDI was launched in UAE back in the year of 2015. It is KHDA approved and it is licensed by the Department of Economic Development, Government of Dubai.
This course will help you to learn all there is to know about being a passenger service agent. This is a detailed course and it is comprised of a total of 18 modules altogether. It will help you to learn all the essential knowledge and skills about this industry.
This course will teach you about sustainable aviation in a quest to make your airports greener. You will learn about developing evaluation methods for environmental assessment.
This course takes into use several real-life examples and practical exercises to review operational obstacles which arise due to weather. You will explore planning tools and procedures which will help your airport to respond to rare disturbances effectively.
This course discusses and highlights the best practices in commercial airline ground operations in order to make a profitable business model. You will gain the ability and skills to meet client expectations and also deliver consistency service.