Staff Development and Communication Skills Reception

by Secreto De Vida Training Center

Participants will receive KHDA-approved certificates at the end of the course. Course prices are subject to change with or without prior notice.

AED 5000

Contact the Institutes

Fill this form
Secreto De Vida Training Center Logo

img Duration

5 Days

Course Details

Staff development can be viewed as the activities and programs (formal or informal) that help staff members learn about responsibilities, develop required skills and competencies necessary to accomplish institutional and divisional goals and purposes, and grow personally and professionally to prepare themselves for advancement in every situation.


People involved in communicating with customers will find this program enhances their skills and confidence in handling customer interactions. The workshop will enable participants to increase their effectiveness in projecting a professional image, relationship building, information exchange, active listening, complaints handling, and generating greater customer satisfaction and loyalty.


Note: Participants will receive KHDA-approved certificates at the end of the course. Course prices are subject to change with or without prior notice.



Secreto De Vida Training Center is a private organization located in Dubai, United Arab Emirates. SDV specializes in developing and conducting bespoke courses and training programs supported by Sheikh Mohammad bin Al Maktoum's projects to spread education and knowledge to empower youth across the nation.

SDV provides various scope of training programs that are accredited by the Knowledge and Human Development Authority (KHDA), a local government institution that regulates the educational quality assurance and oversees private education sector.

We, at Secreto De Vida Training Center believe that the quality of learning experience from our programs can lead to cultivation of self and career development. Our Mission is to provide higher-level, customizable training programs in cooperation with internationally and globally recognized institutions to exceed our local clienteles' expectations.

  • Sheikh Zayed Road Branch

    Single Business Tower, (Floor 22, Office 2203) , Sheikh Zayed Road, Dubai

2 Reviews

  • 0

    (Institute Review)

    55 years ago

    0
  • (Institute Review)

    55 years ago

Submit Your Course Review (For Enrolled Students Only)

This form is for submitting course reviews only. If you have questions about the course, please use the Ask Us? form.

Check out more Service Leadership courses in UAE

NLP Limited Logo

Transformational Customer Service & Experience Workshop

Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.

by NLP Limited
  • Price
  • Start Date
  • Duration
Global Business Advisors (Corporate Training Providers) Logo

Client Relationship Management

Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).

by Global Business Advisors (Corporate Training Providers)
  • Price
  • Start Date
  • Duration
Al Dar University College Logo

Providing Customer Service

This is a detailed course to learn about providing Customer Service in your organization. The training is led by an expert trainer in a friendly environment.

by Al Dar University College
Lynchpin Financial Training Centre Logo

CRM – Customer Relationship Management

This training course offers knowledge about leading cross-functional teams and managing cross functional areas, Strengthening and enhancing strategic thinking and decision-making skills, Establishing and expanding networks with key figures f

by Lynchpin Financial Training Centre
  • Price
  • Start Date
  • Duration
Gazelles Management Consultancy Logo

Service Excellence Through Lean Management

The course combines different group exercises and case studies to develop your implementation skills. In the end, there will be a written test conducted to assess the learning of the participants.

by Gazelles Management Consultancy

© 2025 www.coursetakers.ae All Rights Reserved. Terms and Conditions of use | Privacy Policy