Participants will receive KHDA-approved certificates at the end of the course. Course prices are subject to change with or without prior notice.
DurationStaff development can be viewed as the activities and programs (formal or informal) that help staff members learn about responsibilities, develop required skills and competencies necessary to accomplish institutional and divisional goals and purposes, and grow personally and professionally to prepare themselves for advancement in every situation.
People involved in communicating with customers will find this program enhances their skills and confidence in handling customer interactions. The workshop will enable participants to increase their effectiveness in projecting a professional image, relationship building, information exchange, active listening, complaints handling, and generating greater customer satisfaction and loyalty.
Note: Participants will receive KHDA-approved certificates at the end of the course. Course prices are subject to change with or without prior notice.
Secreto De Vida Training Center is a private organization located in Dubai, United Arab Emirates. SDV specializes in developing and conducting bespoke courses and training programs supported by Sheikh Mohammad bin Al Maktoum's projects to spread education and knowledge to empower youth across the nation.
SDV provides various scope of training programs that are accredited by the Knowledge and Human Development Authority (KHDA), a local government institution that regulates the educational quality assurance and oversees private education sector.
We, at Secreto De Vida Training Center believe that the quality of learning experience from our programs can lead to cultivation of self and career development. Our Mission is to provide higher-level, customizable training programs in cooperation with internationally and globally recognized institutions to exceed our local clienteles' expectations.
Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).
This is a specialized course that will teach you about tackling the issues pertaining to customers complaint. It focuses on two core components, namely the behavioral aspect and the procedural or systems' aspect.
The course combines different group exercises and case studies to develop your implementation skills. In the end, there will be a written test conducted to assess the learning of the participants.
This course begins with teaching you the importance of good service as in what customer expects and how to achieve that and mold your behavior accordingly.
This course will teach you about developing and maintaining quality customer service that awes the customer. This program entails that for any business it is pivotal to have more customers and also bring more business from the existing custo
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