Supervisor Competency Training

This program is to help people effectively develop their Supervisory Management Skills. The course defines the role of a supervisor, and also the most common difficulties a supervisor will face in the workplace.

Clear guidelines are given on each topic, together with comprehensive training materials, that form a very useful working manual. Practical exercises and case studies are used to develop the skills and techniques a successful supervisor needs, in their everyday working environment.

The course objectives are:

• To clearly define the role of a supervisor
• To set out clear guidelines for effective supervisory management
• To enable participants to professionally supervise their staff, by understanding the key principles of leadership and motivation
• To understand the principles of ‘effective communication’, and how to use good communication skills to ensure things get done properly, and on time
• To enable delegates to understand the value of delegation and prioritizing, so they are more effective and efficient in their supervisory role
• To examine the principles of management, effective planning and self-organization
• To give delegates greater self-awareness to enable them to improve their relationship with both those who manage them, and with their subordinates