Disability Awareness: Working with People with Disabilities

by SMART Management Training & Consultancy

Prepare to welcome people with disabilities into their workplace

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img Duration

2 Days

Course Details

Learning Outcomes:

  • Prepare to welcome people with disabilities into their workplace
  • Interact with people with disabilities
  • Identify and overcome barriers in the workplace
  • Use respectful, appropriate, acceptable language in any circumstance
  • Understand what their company can do during hiring and interviewing
  • Understand what job accommodation is and how it applies in their workplace


"Disability is a matter of perception. If you can do just one thing well, you're needed by someone." - Martina Navratilova

People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons are underemployed or unemployed. As a result of advocates for diversity, as well as a shrinking labor pool, employers are taking a serious look at hiring and retaining people with disabilities. This two-day workshop will give supervisors, managers, and human resource consultants tools and tips for creating a diverse workplace.

Defining Terms

  • What the Terms “Disabilities” and “Stereotypes” Mean
  • Finders Debrief
  • About Stereotypes
  • Some Common Phrases and the Stereotypes Behind Them

Misconceptions and Realities

  • What is Misconceptions
  • Realities

A Business Case

  • Why Companies Should Hire People with Disabilities
  • Getting Into It
  • Summary

Dissecting Labels

  • Giving Your Words Some Thought
    • Why Labels are Inappropriate
    • How They Can Make People Feel
  • ground rules
    • Respectful
    • Using Appropriate Language
  • Being Practical
  • Mingle with Me


  • Physical Access
  • Attitudinal Barriers
  • Case Studies

The Cornerstones of Diversity

  • About the Cornerstones
  • Four Cornerstones of Diversity Development
    • Knowledge
    • Understanding
    • Acceptance
    • Behavior

Encouraging Diversity by Hiring

  • Two Key Hiring Issues:
    • What Can the Company Ask
    • What Can the Candidate Expect?

Using the STOP Technique

  • When Someone is Behaving in an Inappropriate Manner
    • The Four Steps
  • Role Play

Communication Essentials for Disability Awareness

  • Ground Rules to Get Started
  • Respecting Confidentiality
  • Preparing Documentation
  • Where to Find Good Resources

Communication Styles

  • The Advantages and Disadvantages
    • Dichotomies in Theory
    • Dichotomies in Action

Critical Conversations

  • Introductory Elements
  • Getting the Conversation Started
  • Taking it One Step Further

How Do We Make It Happen?

  • How Far Do You Go in Accommodation?
  • Value of Job Shadows

Discover the power of transformation with SMART Management Training and Consultancy, your trusted partner in unlocking potential and driving success. We are your gateway to high-impact work-based training that empowers individuals and organizations to excel.

Our cutting-edge programmes are meticulously designed to meet the dynamic needs of the modern workforce across the vibrant landscapes of the Gulf and Africa, encompassing key regions like the UAE, GCC, and Africa. Elevate your skills, empower your teams, and embrace a future of limitless possibilities with SMART Management Training and Consultancy.

  • Barsha Branch

    Sheikh Zayed Road, Barsha, Dubai

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