Certificate Human Factors In Ground Operations

This program will teach you about improving the safety and effectiveness of your ground operations and you will also learn how to reduce human error. 

Objectives:

- Introduction to the human factors concept 
- Comparing human error and technical fault incidents 
- The influence of human factors in aviation 
- How human factors can improve safety
- Analysis of initiating and modulating factors
- Examples of human error and technical fault incidents (exercise) 
- Responsibilities for monitoring, reporting, training and auditing 
- Analysis of the “Top-12” human factor issues in ground operations 
- Communication, responsibilities and Standard Operating Procedures (SOP)

Outcomes:

- Know the human factors that can impact your ground operations 
- Cooperate with your teams to address potential threats in your operations 
- Evaluate the situation at your station and recommend solutions for reducing human error 
- Communicate the importance of human factors initiatives to your colleagues and stakeholders
- Manage processes to control human factors in your operations