Certified Healthcare Laboratory Quality Management and Accreditation Professional

Program Outlines:‎

• The importance of laboratory quality management system
• A focus on international and regional standards for medical labs accreditation
• Patient safety, lab diagnostic errors
• The stepwise plan in implementing the “Quality Management System ‎Model” required for ‎accreditation, including:
  • Safety in the lab, build up your “Biosafety Manual”
  • How to create a “Quality Manual” for your lab
  • Employee competency, ‎ building a “Just Culture”
  • How to create a “preventive maintenance program”, and writing SOPs
  • An inventory control program, the “Stock Card” template
  • Process management; sample management, quality control, quality indicators
  • Use of “Information management System”
  • What is “Document Control” and the “Master SOP”
  • How to focus on your customers?
  • Assessment, quality officer, EQA, ‎internal and external audit
  • Nonconforming Event Management, quality monitoring tools, complaints, root cause analysis
  • Potential emergencies in the lab –
  • Continuous process Improvement, ‎ failure mode and effect analyses “FMEA”‎, corrective action, preventive action, Lean and Six Sigma

Program Includes:

• Program PPT and Educational Material
• Lab Quality and Management Templates and Forms
• Certificate of Professional Development by CPD, UK
• 12 CPD /CME Hours