Certified Inventory & Warehouse Management Professional

Introduction

Effective inventory and warehouse management requires adequate systems to be put in place to track items when they are in and when they go out.  

It is important that all inventories items in a warehouse are recorded in one place, so that the items can be found whenever they are required. Inventory management also has implications on customer service.

After attending this workshop, participants will be able to:

• List the functions of a warehouse.
• State the primary objectives of a warehouse.
• State why a criteria for assessing warehouse is important.
• Describe the objectives of inventory management
• Perform ABC inventory control & analysis
• Understand inventory’s role in service organizations

Who should attend?

Managers, executives and officers in Materials Management, Stock Control, Warehouse & Logistics, Inventory; Internal Auditors, Product Specialists, Stock-takers and Assessors whose functions and responsibilities are involved in one way or another in planning, organizing, controlling, management and supervision of inventory, material and stockholding in the organization.

Training Methodology

Training course will utilise a variety of proven learning techniques to ensure maximum understanding, comprehension and retention of the information presented.

This training course is an interactive mixture of lecture, discussion, activities and practice on several management skills. It provides definitions, examples, discussion and activities designed to promote skill building with interaction and discussion among participants.

Admission Criteria

An applicant must be at least 21 years old, and have at least 1 year of relevant work experience. Those who do not meet the criteria but have at least 3 years of work experience can be considered on a case-by-case basis subject to review by the Academic Board.

Course Outline

 The Role of Warehousing and Stores

• Warehousing and the supply chain.
• Training topics.
• Definitions.
• Strategic aspects of warehousing.
• Customers.
• The value chain.
• Warehouse location.
• Modern warehouse operations.
• World-class warehousing.
• Conclusion.

Inventory, Stock Analysis and Classifying Products

• Product classification.
• Demand analysis.
• ABC analysis.
• Product coding.
• Product handling groups.
• Inventory management: why hold stock?
• Inventory costs and service.
• Lead time.
• Demand forecasting.
• Inventory and statistics.
• How much stock should be held?
• Replenishment methods.
• Questions about inventory.

Stock Control

• Stock inaccuracy.
• Continuous or periodic stock checking.
• Stock control.
• Security and preventing loss.
• Information security.
• Training topics.

The Warehouse and Operational Principles

• Warehouse structure.
• Warehouse operations.
• Receiving.
• Location methods in the warehouse.
• Picking options.
• Customer orders.
• Methods of picking.
• Dispatching activity.
• Organizing for flow.

Equipment

• Fork-lift trucks.
• Racking/shelving.
• The aisle width decision.

Warehouse Information Communications Technology

• Importance of information.
• Decision-making and ICT.
• Improvements with ICT.
• Warehouse ICT applications.
• Systems implementation.

Regulations

• Health and safety at work.
• Management of health and safety.
• Health and safety arrangements.
• Warehouse health and safety risks.
• Risk assessments.
• Fork-lift trucks: health and safety.

Productivity, Cost and Service

• Framework for analysis.
• Key costs.
• Key productivity drivers.
• Basic improvements.
• Understanding productivity.
• Determining pricing and charging.
• Customer service.
• Added value.
• Warehouse layout.
• Training topics.

Outsourcing

• Users’ views of third parties and the marketplace.
• Selecting third parties.
• Training topics.

People Management

• Company culture.
• Management.
• Work objectives and performance.
• Motivating people.
• Empowering.
• Teams.
• Communication.
• Managing change.
• Warehouse picking operatives.
• Training topics.

Developments and Trends

• Supply chain impacts on stores and warehousing.
• Global logistics.
• Reverse logistics and customer returns.
• Risk.
• Roads.
• Legislation.
• Technology.
• People development.
• Political influences.
• The supply chain.
• Warehouse aims/ideals.