Communication Skills and Interpersonal Skills (21 Hours) by Kaizen International (L.L.C.) | Coursetakers.ae
Kaizen International (L.L.C.) Logo

Communication Skills and Interpersonal Skills (21 Hours)

img by Kaizen International (L.L.C.)

This course will largely contribute to your 'Communication and Interpersonal' skills. You will learn how to effectively communicate and deliver your messages. Topics like communication skills processes, 7 C's f communication, common mistakes in communication will also be discussed.

AED 1500
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Course Details

This program will largely contribute to your 'Communication and Interpersonal' skills. You will learn how to effectively communicate and deliver your messages. Topics like communication skills processes, 7 C's f communication, common mistakes in communication will also be discussed.

 

Outline: 

  • Definition 
  • Communication skills process

    o Source 

    o Encoding 

    o Message

    o Channel 

    o Receiver

    o Decoding

    o Removing Barriers

    o Feedback

  • How good is your communication 

    o Planning Message

    o Creating a Clear Message

    o Receiving and Interpreting a Message

    o Choosing the Right Channel

    o Feedback

  • Required Skills

    o Presentation Skills

    o Interpersonal Communication 

    o Personal Skills

    o Writing Skills

  • The 7 Cs of Communication

    1. Clear 

    2. Concise

    3. Concrete

    4. Correct

    5. Coherent

    6. Complete

    7. Courteous

  • Common Communication Mistakes

 

Why Choose Kaizen International:

  • KHDA Approved Institute
  • Learn from Qualified and Experienced Instructors
  • Friendly Learning Environment
  • Both Individual and Corporate Training Available

 

Language:

  • This program is available in both 'English and Arabic' language.
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The word 'Kaizen' is a Japanese word that means 'Continuous Improvement'. In the organizational and personal context, this is a proverb establishing the fact that individuals and organizations are in need of Continuous Improvement to improve productivity and enhance skills. 

Kaizen International has a broad portfolio of customized and public learning programs aimed at improving capability and skill level. The following Areas are covered through different training programs by Kaizen International;

  • Human Resource
  • Personal Skills
  • Marketing
  • Communication Skills

 

Approved By:

  • Knowledge & Human Development Authority" (KHDA)
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  • Sheikh Zayed Road Branch

    Office 1703, City Tower 2, Sheikh Zayed Road, Dubai
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