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Executive Secretary / Administration

by Aptech Computer Training

Ministry approved certificate will be provided to students.This program will contribute in developing your secretarial skills and administrative capabilities. You will learn about organizing effective systems, minute taking, meetings, priori

AED 1500

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Aptech Computer Training Logo

img Duration

2 Months
4 students took this course.

Course Details

This program will contribute in developing your secretarial skills and administrative capabilities. You will learn about organizing effective systems, minute taking, meetings, prioritizing tasks, personal management skills, problem solving, time management, making relationship, assertiveness, conflict dealing, positive thinking and so much more. 

Complete Outline: 

I. Secretarial Skills

-  The role of the Executive Secretary/PA
-  Time management
-  Assertiveness training
- How to say "no" without becoming intimidating or aggressive
- Dealing with conflict
- Negotiating solutions
-  Communication skills
- Body language
- Positive thinking
- Listening skills
- Dealing with difficult people and difficult situations
-  Working for more than one person
-  Technology in office
-  Confidentiality
-  Telecommunications-Effective telephone behavior
-  Processing the mail
-  Diary management
-  Travel
-  Meeting and conventions
-  Management of records
-  Tips of the trade

II. Organization skills

-  Organizational chart
-  The office
-  Physical environment
-  Safety
-  File security/filing systems
-  Cleanliness
-  Office furniture
-  Purchases and payments
-  Office supplies and equipment
-  Company storeroom
-  Inventory
-  Repairs
-  Machinery
-  Banking
-  Team work
-  Time management
 
III. Business correspondence

-  The art of good letter writing
-  Clearly defining objectives terminology 
-  Being concise, accurate and grammatically correct
-  Correct use of sentences and paragraphs
- Logical formats to include positive openings to effective endings
-  Dictation techniques
-  Writing reports and memos
- Sales letters and proposals
- Orders
- Etc

IV. Secretarial Accounts

-  Principles and practices of basic accounting
-  Financial statements analysis
-  Profit and loss
-  Balance sheet
 - Cash flow statement
-  Banking
 - Petty cash
-  Maintaining excel sheet

V. Personality development

-  Assessing and understanding one own personality
-  Understanding fellow workers and developing a good interpersonal relationship
- Dealing with difficult people and difficult situations
- Confidentiality
 
Certification: 

Ministry approved certificate will be provided to students. 

Aptech Computer Training is among the leaders in career education in the Dubai & Sharjah. The company focuses on career development for students and working professionals. In addition, Aptech Computer Training also offers various training services to large companies to help develop the skills of their employees.

Newly emerging trends and technologies like Artificial Intelligence (AI) cloud computing, mobile applications, Multimedia courses, Social media and Data analytics are bringing about increasing job opportunities in the IT & ICT industry.

Aptech Computer Training, through its courses and curriculum, ensures that you are at par with global standards. We provide KHDA Attested Certificates.

View Detailed Profile

  • Bur Dubai Branch

    Aptech Computer Education Institute, Mankhool Road, Al Tawhidi Bldg II, 7th Floor, Bur Dubai, Dubai

  • Al Majaz Branch

    Aptech Computer Training Institute, King Faisal Street, Al Majaz, Sharjah

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