IATA Foundation in Travel and Tourism Diploma

by YourOwn Institute of Training and Professional Development

Obtain the skills and knowledge to work in the exciting industry of travel and tourism. This training covers all the essential areas related to the travel and tourism industry such as advice on flight, tour products and knowledge of accommod

AED 2250

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YourOwn Institute of Training and Professional Development Logo

img Duration

66 Hours

Course Details

Obtain the skills and knowledge to work in the exciting industry of travel and tourism. This training covers all the essential areas related to the travel and tourism industry such as advice on flight, tour products and knowledge of accommodations, and ensuring travelers fulfill necessary travel requirements.

The training will also result in improving your sales skills and customer service knowledge to provide better advice to traveling customers on where and when to travel based on their needs. You will be taught about using a global distribution system to create and manage reservations. 

 

Topics:

  • The travel and tourism industry and the working environment for travel professionals
  • Travel documents and the airline passenger experience
  • Geography and industry codes
  • Air transport products and services
  • Customer service principles
  • Rail, hotel, car rental, cruise and tour products
  • The Amadeus system functionalities
  • Airfares and ticketing

 

Who Should Attend?

  • Travel Agent 
  • Airline Reservation Agents 
  • Tour Operators 
  • Call Center Agents

Special Message

Online and on-site classes/discounts for groups

YourOwn Institute of Training and Professional Development is a KHDA and DED-approved training provider in Dubai. It is led by experienced education experts, professional consultants and world-class trainers.

Backed by extensive market surveys and research, the institute was established to facilitate the professionals in upgrading skills through career-stimulating training and development programs. 

 

Features:

  • Committed to 100% Customer happiness
  • Career counseling
  • Excellent consultation
  • Providing a wide range of courses from all major sectors of the business world
  • Offering both online and on-site classes
  • Bur Dubai Branch

    304 SAFA-C building, Next to Burjuman Metro Station, Adjacent to Max Fashions, Khalid Bin Waalid Road, Bur Dubai, Dubai

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