On successful completion of the course, the delegates can perform effective audits of companies Quality Management Systems, reporting the outcome, and determine whether it meets the requirements of the ISO 9001:2015.
Learning Objectives
Understand QMS purpose and principles -
Determine Risk and opportunities
Apply the requirements of ISO 9001:2015
Understand the external & Internal Context of the organization
Understand the accreditation & Certification Process
Explain Different Types and Stages of Audit
Plan and conduct an Internal audit
Plan and perform external Audit as per the guidelines of ISO 19011:2018
Report & undertake audit follow-up activities
Contribute in implementation and maintenance of their organization’s QMS
Prepare and advice their organization before third party assessment
Contribute in Continual Improvement of QMS
Course Outline / Topics in Detail
This course provides an understanding and detail knowledge of;
ISO 9001:2015 QMS Requirements, System Fundaments, Vocabulary and;
ISO 19011:2018 Guidelines for Auditing Management
This course is divided into 4 Sections
Section 1: Introduction to the course
The course begins with the introduction of ISO standards, Lead Auditor training,
Auditing purposes and contribution in an organization’s Management System
Section 2: ISO 9000:2015 Fundaments and Vocabulary
All requirements related terminologies and key concepts of ISO 9001:2015 will be discussed in detail
Section 3: ISO 9001:2015 Requirements
All standard requirements including Clauses and sub clauses will be discussed in detail regarding real time audit examples
Normative References, Terms & Definitions, Organizational Context
Leadership, Planning, Support, Operation
Performance Evaluation & Improvement
Section 4: ISO 19011:2011 Guidelines for Auditing Management
Introduction to auditing, Scope, Criteria, Terminologies & Principles
Managing an Audit Program
Establishing the Audit Program objectives
Establishing, Implementing & Monitoring Audit Program
Reviewing and Improving the audit program
Initiating & Performing an audit
Preparing and distributing the reports
Completing the audit and conducting audit follow-up
Competence and evaluation of auditors
Establishing the auditor’s evaluation criteria
Selecting appropriate auditing method
Conducting auditor evaluation
Maintain and improving auditor competence
Assessment & Activities
This training is based on both theory and best practices.
Lecture sessions are illustrated with examples based on case studies.
Practical exercises based on case studies including role playing and discussions
Orient Management Consulting & Training LLC is a progressive training and consultancy firm based in UAE. It follows an unconventional and unique approach to training to build capabilities and aspire individuals to perform better.
It aims to assist individuals in achieving excellence and help them in driving desired results. Based on your requirement and business need, customized training is offered under the supervision of expert trainers.
Notable Points of Orient MCT:
This course will teach you about management system, structure and aim of OHSAS:18001-2007, requirements of OHSAS:18001 (based on PDCA cycle), overview of ISO standards/series, document requirements for Audit and so much more.
This training will provide you with extensive knowledge and understanding to implement & audit complete quality management against the ISO series of standards.
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This course has been developed to provide participants with the knowledge to begin performing internal audits on quality management systems. Case studies and participatory activities are based on the ISO 9001:2015 management system standard.
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