Hotel and restaurant managers are generally “people people.” They love contact with their guests, and enjoy providing the kind of customer service that brings people back to their establishments over and over again.
DurationHotel and restaurant managers work in the hospitality industry, providing services to millions of people around the world every day. Most people are familiar with the setting in which these managers work, having enjoyed meals in restaurants and stayed in hotels. But how many know what goes on behind the scenes?
Depending on the size of the establishment, there may be hundreds of people involved in the process of providing a hotel room or restaurant meal. Managers oversee the work of these people, coordinating a variety of services including housekeeping, kitchen staff, marketing, inventory control, bookkeeping, and human resources. But they’re not just behind-the scenes people. Hotel and restaurant managers are generally “people people.” They love contact with their guests, and enjoy providing the kind of customer service that brings people back to their establishments over and over again.
Topics to be Covered:
Introduction:
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Chapter Three:
Chapter Four :
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In this course, students will engage in various activities, such as case studies, group projects, and simulations, to reinforce their skills and understanding. The course may also include opportunities for students to gain hands-on experienc
The international certificate for restaurant managers raises professional standards and verifies the knowledge, skills, and abilities the applicant can bring to the marketplace.
The international certificate for restaurant managers raises professional standards and verifies the knowledge, skills, and abilities the applicant can bring to the marketplace.
This course is a blend of theoretical and practical training which covers the restaurant operations.
This is an intensive program where students will learn the concept of running a restaurant successfully.
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