Learn how to resolve a conflict at your workplace with the help of this detailed workshop. It highlights all the essential techniques and best practices related to conflict management.
DurationThe Level 2 Award in Conflict Management has been developed to meet the requirements of individuals who require training in conflict management.
It is appropriate for a wide range of sectors and is suitable for anyone who has a customer-facing role, deals with service users or the public.
It can also be a useful qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and feel more confident in being able to deal with situations if they arise.
Learning Outcomes:
Know how communication can be used to solve problems and reduce the likelihood of conflict
Know the factors that influence human responses in conflict situations
Know how to assess and reduce risks in conflict situations
Know how to communicate effectively and de-escalate conflict in emotive situations
Know good practice to follow after conflict situations
When it comes to creating a safe work environment and maintaining compliance with Gulf regulations, we offer a wide scope of safety training courses including CPR, Excavation, Fall Protection, and Forklift operation.
Our training sessions are designed to engage your staff to maximize their absorption of the information covered. Classes are available on or off-site and can be scheduled around your employees' availability.
We offer a variety of safety courses that can be taught at our training facility in Abu Dhabi and Fujairah or at your site.
(Institute Review)
55 years ago(Institute Review)
55 years ago
This is an ideal course designed to give you information of handling and resolving different kinds of disputes that arise in a project.
This one-day Conflict management training course is designed for teaching and demonstrating correct conflict management principles.
This is a promising course to learn and understand 'Negotiation & Conflict Resolution'. All the essential aspects related to conflict resolution and negotiation will be covered in depth.
Conflict management training course introduces core principles behind conflict management containing a rich selection of exercises, practical activities and case studies.
This internationally accredited conflict managment course handles the identification of stress, symptoms, causes and management thereof, as well as developing the skills of active listening, explaining (in simple and very practical terms) th
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