This interactive course will help you in identifying factors that mostly influence human behavior. It will give you a clear understanding of human factors and give you awareness about potential threats and minimize errors.
This interactive workshop will help you in identifying factors that mostly influence human behavior. It will give you a clear understanding of human factors and give you awareness about potential threats and minimize errors.
It examines and teaches you when and where things go wrong and identify root cause of different errors. You will learn how to design and implement a plan which will improve your effectiveness and overall performance of the healthcare team.
Topics Covered
- Identifying critical incidents, its causes and implications
- Understanding of emotions, and its impact
- Improve effectiveness in:
- Influencing
- Communication
- Relationship management
- Managing conflict
- Solving problems
- Much More
Certificates:
- Course Completion Certificate from UK
- CME certificate with 13 CME
Teaching Methodology:
- Theory
- Discussion
- Exam solving
- Case studies
- Workshop
You will receive a Course Completion Certificate from UK and CME certificate with 12 CME. You will be taught about different techniques to get new patients and retain existing ones by providing quality patient care. It will help you to reduce patient complaints, increase productivity etc.