This course will help you to learn all there is to know about being a passenger service agent. This is a detailed course and it is comprised of a total of 18 modules altogether. It will help you to learn all the essential knowledge and skills about this industry.
Syscoms Institute has a long history of dedication and commitment in providing high-quality and end-user level training to education seekers and professionals in diverse fields. It has an operational experience that accounts to almost 25 years in UAE.
With branches in multiple Emirates, Syscoms Institute stands out as a knowledge and skill power-house that has helped many professionals over the course of its existence.
This Passenger & Airport Handling training will teach you about different Customer Service principles and skills. You will learn about Passenger service delivery model, industry rules and regulations, dealing with difficult situations and customers etc.
This course will teach you about sustainable aviation in a quest to make your airports greener. You will learn about developing evaluation methods for environmental assessment.
This course takes into use several real-life examples and practical exercises to review operational obstacles which arise due to weather. You will explore planning tools and procedures which will help your airport to respond to rare disturbances effectively.
This course discusses and highlights the best practices in commercial airline ground operations in order to make a profitable business model. You will gain the ability and skills to meet client expectations and also deliver consistency service.