Professional Waiter Course

Our professional waiter/waitress course provides students with the necessary knowledge and skills to work as a waiter or waitress in a restaurant, hotel, or any other food and beverage establishment.

The course typically focuses on customer service, communication, and hospitality skills.

Below is a list of topics that will be covered in a professional waiter/waitress course:

• Introduction to the Food and Beverage Industry
• The Role of a Waiter/Waitress
• Customer Service and Hospitality
• Communication Skills for Waiters/Waitresses
• Menu Knowledge and Menu Presentation
• Wine and Beverage Service
• Food Service Techniques and Styles
• Handling and Resolving Customer Complaints
• Health and Safety in the Restaurant Industry
• Sales Techniques and Up-selling
• Cash Handling and Point of Sale System
• Professionalism and Personal Hygiene

The waiter / waitress course aims to provide students with a comprehensive understanding of the role of a waiter/waitress, the importance of customer service, and the skills required to deliver high-quality service to guests.

The course also covers topics such as menu knowledge, food and beverage service techniques, sales techniques, and handling customer complaints.

By the end of the course, students will have a solid foundation of knowledge and skills required to work as a professional waiter/waitress in the food and beverage industry.