Customer Driven Organization

by Solomon People Solutions

This course will help you understand the concepts and importance of a customer-centric approach in your organization. You will learn key skills which are required to handle customers and make their experience worth-while.

AED 3000

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Solomon People Solutions Logo

img Duration

16 Hours

Course Details

This program will help you understand the concepts and importance of a customer-centric approach in your organization. You will learn key skills which are required to handle customers and make their experience worthwhile. 

 

Objectives:

  • Importance of customers to any organization
  • Learn about factors that prevent a company from maximizing its customer value
  • Critically looking at customer service
  • Establishing a customer-driven and centric approach
  • Customer types
  • Interacting with different types of customers

 

Instruction Medium:

  • English

 

Methodology:

  • Case Studies
  • Interactive sessions
  • Group work
  • Role plays
  • Slides presentations/videos

 

Features:

  • Pre and Post Workshop Support
  • Customized Workshops as per your needs
  • Up-to-date Training Materials
  • An expert pool of Trainers
  • Quality Training Assured

Solomon People Solutions is a training center that operates in Dubai. It offers a wide range of training services to help organizations and individuals reach their true productivity potential. It achieves so through the comprehensive and integrated human resource management solution that it offers. 

 

SPS was established in 2006 with a clearly stated vision to keep and maintain a long-term relationship with its client and provide quality training services. It offers its services to an array of clients belonging to different industries with a specific requirement. 
 

Features:

 

- Pre and Post Workshop Support

- Customized Workshops as per your needs

- Up-to-date Training Materials

- Expert pool of Trainers

- Quality Training Assured

  • Business Bay Branch

    11th Floor, Office #5, Crystal Tower. M Hotel Downtown by Millennium Tower, Business Bay, Dubai

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  • (Institute Review)

    55 years ago

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