Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
DurationCustomer experience is the next competitive battleground. It’s where business is going to be won or lost.
This workshop builds you to elevate your customer service and provide an amazing experience to your customers. You will get creative ideas to raise the standard of your service to an amazing level where you will wow the customers.
You will learn from one of the best NLP (Neuro Linguistic Programming) Trainers who features in Global Gurus and is a creator of the MARK (Mindset, Action, Repetition, Knowledge) Model for effectiveness and success. You will get:
Your people will:
We train teams on NLP in Business and Empower them with MARK Model - Mindset, Action, Repetition, Knowledge Framework for Effectiveness and Success.
Rajiv Sharma has 32 years of corporate experience at different levels. Rajiv is listed among Global Gurus of NLP and Sales. He is among the Best Sales Trainer by Global Best Trainers, a Professional Certified Coach by ICF, and a creator of The MARK Model™.
(Institute Review)
55 years ago(Institute Review)
55 years ago
This course will teach you about all the different facets of CRM. It will show you how the banks can create value through their CRM program and retain customers for the long run.
This course is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
Customer service skills training course introduces delegates to the core principles of customer services.
This course will provide participants with concepts and practice exercises of quality customer service delivery in the banking context.
This course is ideal for Front Office Call Center employees to improve their expertise, skill and knowledge-base to achieve excellence at customer service delivery and satisfaction.
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