Course Fees : 500 AED to 34299 AED
List of Service Leadership courses in Dubai, Abu Dhabi and Sharjah.
This course will help you in understanding service delivery, behavioral impacts, problem-solving skills, confidence building while delivering customer service, communicating effectively and assertively, team approach in delivering customer service and much more.
This is a very handy course to learn about customer service skills. It will help you to learn about achieving customer excellence. It discusses a wide array of topics like time management, delegating tasks effectively, writing SMART goals and much more in this course.
This course will train you to gain excellence and understand the essential principles related to customer service. You will learn about maintaining the current and most competitive standards of customer service. It will help in creating a uniform and cohesive work culture of customer service.
This course will increase your face to face and telephonic communication skills. You will learn to send professional emails and demonstrate positive body language. You will also learn to reduce stress at front desk and understand prioritizing tasks.
This course is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP. You will learn about discovering various patterns and programs to understand the customers for ensuring the required results by delivering a fine service attitude...
The course is led by highly experienced instructors of the field and they focus on an interactive and modern style of learning approach that includes a frequent use of modern technology like virtual reality, audio-aids, role-plays, games etc.