TOP 10 SERVICE LEADERSHIP COURSES IN DUBAI, ABU DHABI, SHARJAH - UAE

This is a Receptionist Training training offered by Laurels Training Institute. You will be trained by richly experienced and highly qualified teachers by using comprehensive study materials. The curriculum is designed by following the books authored by subject experts.

This course will help you to define and understand the keen role of service administrator, making a better decision related to service management, acquiring time management and communication skills, developing service attitude, managing network, developing an action plan and so much more.

This is a one-day instructor-led course to learn about quality, understanding its benefits and methods of quality development and improvement, gaining a broad understanding of total quality management, leading your team towards quality-focused individuals, finding ways to the improve quality of go

We will help you identify opportunities to excel with overseas visitors by offering practical techniques for handling foreign customers, methods to demonstrate empathy and build rapport and the confidence to deal positively with challenging situations.

This is a Handling Difficult Customers course aimed at teaching the participants all you need to know and learn about customer service, its effectiveness and challenges. It is a detailed training which takes into account all aspects of Handling Difficult Customers and it is led by an expert trainer...

This is an interesting course offered by Gameplan Training to teach you about Customer Service. With the help of relevant case studies and other activities, you will get an in-depth insight into Customer Service best practices, techniques and standards.

This is a specialized course that will teach you about tackling the issues pertaining to customers complaint. It focuses on two core components, namely the behavioral aspect and the procedural or systems' aspect.

This training will provide you a deeper understanding of achieving service excellence by defining the desired customer journey, applying the customer service initiatives and encouraging a culture of service excellence.

This is a comprehensive certification course in Customer Service. It will help you in understanding customer service, techniques to focus on the customer, handling complaints, delivering excellent customer service, coping with stress and much more.

This course will teach you how to properly provide, supervise and deliver quality customer service. You will learn what is included in the customer service, why we need to deliver quality service and much more.