This course will teach you how to properly provide, supervise and deliver quality customer service. You will learn what is included in the customer service, why we need to deliver quality service and much more.
DurationThis program will teach you how to properly provide, supervise and deliver quality customer service. You will learn what is included in the customer service, why we need to deliver quality service and much more.
Outline:
- What is Customer Service?
- Why Should We Serve Customers?
- Who are our Customer?
- What Do Customer's Expect? (Internal & External)
- How To Serve Customers
- Customer Service Plan
- Much More
Features:
- Pre and Post Workshop Support
- Customized Workshops as per your needs
- Up-to-date Training Materials
- Expert pool of Trainers
- Quality Training Assured
Solomon People Solutions is a training center that operates in Dubai. It offers a wide range of training services to help organizations and individuals reach their true productivity potential. It achieves so through the comprehensive and integrated human resource management solution that it offers.
SPS was established in 2006 with a clearly stated vision to keep and maintain a long-term relationship with its client and provide quality training services. It offers its services to an array of clients belonging to different industries with a specific requirement.
Features:
- Pre and Post Workshop Support
- Customized Workshops as per your needs
- Up-to-date Training Materials
- Expert pool of Trainers
- Quality Training Assured
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
By implementing effective CRM strategies, businesses can better understand their customers' needs and preferences and tailor their products and services accordingly. This, in turn, can result in increased revenue, improved brand reputation
This course will provide participants with concepts and practice exercises of quality customer service delivery in the banking context.
It will help in developing your skills for business planning, relationship manager and account portfolio management. You will learn about anticipating, identifying and satisfying all customer needs profitably.
The Customer Service Excellence course is designed to equip participants with the skills and mindset necessary to deliver exceptional customer service experiences.
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