This course will teach you how to properly provide, supervise and deliver quality customer service. You will learn what is included in the customer service, why we need to deliver quality service and much more.
This program will teach you how to properly provide, supervise and deliver quality customer service. You will learn what is included in the customer service, why we need to deliver quality service and much more.
Outline:
- What is Customer Service?
- Why Should We Serve Customers?
- Who are our Customer?
- What Do Customer's Expect? (Internal & External)
- How To Serve Customers
- Customer Service Plan
- Much More
Features:
- Pre and Post Workshop Support
- Customized Workshops as per your needs
- Up-to-date Training Materials
- Expert pool of Trainers
- Quality Training Assured
Solomon People Solutions is a training center that operates in Dubai. It offers a wide range of training services to help organizations and individuals reach their true productivity potential. It achieves so through the comprehensive and integrated human resource management solution that it offers.
SPS was established in 2006 with a clearly stated vision to keep and maintain a long-term relationship with its client and provide quality training services. It offers its services to an array of clients belonging to different industries with a specific requirement.
Features:
- Pre and Post Workshop Support
- Customized Workshops as per your needs
- Up-to-date Training Materials
- Expert pool of Trainers
- Quality Training Assured
This training will provide you a deeper understanding of achieving service excellence by defining the desired customer journey, applying the customer service initiatives and encouraging a culture of service excellence.
It will help in developing your skills for business planning, relationship manager and account portfolio management. You will learn about anticipating, identifying and satisfying all customer needs profitably.
This training will provide you the skills, knowledge and ability to develop and maintain long-term customer relationships by handling difficult people effectively and overcoming the barriers to customer satisfaction.
This Service Quality & Customer Satisfaction course is a 5-day comprehensive training workshop. It focuses on different tools & techniques to ensure Service Quality & Customer Satisfaction. The program is led by a qualified and expert instru
This course will teach you how to improve your customer service skills by adapting the latest technologies, trends and findings related to customer service.
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