Course Fees : 750 AED to 14500 AED While many factors go into orchestrating and running a successful business, the customer service department is the centre-stage for all such enterprises. Mostly, it is the customer service department that pulls off the company in competitive situations because they are the front line soldiers and they are tasked to develop and carry a lasting impression of the company.
The business world is changing rapidly. In the modern business world, providing quality product and service in achieving overall business success is supported by proper representation of the organisation through customer care and customer services. Customer service courses in Dubai, Abu Dhabi and Sharjah provide an excellent opportunity for professionals and organisations to learn and improve their customer service skills and department.
The representatives of the customer service department are the front line soldiers for all organisations. They are the first point of contact between the organisation and the customers through face to face, phone call or email communication. Training the first-line soldiers will give you a stronghold against the competition and in a global business environment where customer satisfaction means everything to a business.
Customer service management training courses and certifications are offered at different states of UAE particularly in Dubai and Abu Dhabi. You will develop the knowledge of customer service procedures and standard practices in the available customer care training courses. You will see both online and regular classroom courses listed in this category.
Search for all available customer service courses in Dubai, Abu Dhabi, Sharjah and Ajman, UAE.
While many factors go into orchestrating and running a successful business, the customer service department is the centre-stage for all such enterprises. Mostly, it is the customer service department that pulls off the company in competitive situations because they are the front line soldiers and they are tasked to develop and carry a lasting impression of the company.
Once exam is passed, a certificate from IATA will be awarded. This course will teach you about making effective customer communication and contact with clients. You will come to know about different cultural difference and social styles in the field of customer service.
This certificate course helps to upskill and introduce new skills for existing frontline airlines staffs and benefit new entrants to deliver on business objectives to meet increased expectations of customers.
This 2-day course addresses some of the core elements of customer service such as dealing with complaints, managing customers, diffusing agressive and angry customers, building excellent rapport, using effective communication techniques and creating the ultimate 'wow' factor in the customer service...
This course focuses on teaching you about improving your customer service and achieving excellence in this important domain of the business. You will become an inspirational and flexible communicator and acquire the ability to engage customers while delivering world-class customer care.
This course is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP. You will learn about discovering various patterns and programs to understand the customers for ensuring the required results by delivering a fine service attitude...