You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence. This training will teach you the foremost qualities and
DurationThis training will teach you the foremost qualities and knowledge required of you to fit in the customer service industry. The training is conducted in line with the adult learning principles with a highly interactive setting.
You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence.
It will also point out the external/internal customer role & responsibility, customer loyalty and retention, handling difficult customers, effective body language, time management techniques and much more
Training Methodology:
- Prezi-presentations
- Video presentation
- Lectures
- Discussions
- Mock sessions
- Practical examples
- Much more
Fox Star Management Development & Training is a leading institute for training and development courses in Dubai. Based on the Core Values of commitment to Quality, Honesty and Excellence, Fox Star Management Development & Training promises to offer training courses for career development and professional growth to individuals and organizations.
Partners:
- PECB
- PSA (The International Protective and Security Academy)
- IOSH *Working Safely and Managing Safelt 5.0
Approved By:
Knowledge and Human Development Authority KHDA
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course draws on different key concepts and theories related to the job-role of a receptionist. Here, you will be able to recognize and understand how the role of a receptionist is vital in assuring quality customer service and how it ad
Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).
The course combines different group exercises and case studies to develop your implementation skills. In the end, there will be a written test conducted to assess the learning of the participants.
This course will walk you through key concepts and theories of Customer Relationship management that can be adopted by you in the organization to achieve endless outcomes.
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