Delivering Customer Excellence/Customer Service Training

by Fox Star Management Development & Training

You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence. This training will teach you the foremost qualities and

AED 2400

Contact the Institutes

Fill this form
Fox Star Management Development & Training Logo

img Duration

18

Course Details

This training will teach you the foremost qualities and knowledge required of you to fit in the customer service industry. The training is conducted in line with the adult learning principles with a highly interactive setting. 


You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence.


It will also point out the external/internal customer role & responsibility, customer loyalty and retention, handling difficult customers, effective body language, time management techniques and much more


Training Methodology:


- Prezi-presentations

- Video presentation

- Lectures

- Discussions

- Mock sessions

- Practical examples

- Much more

Fox Star Management Development & Training is a leading institute for training and development courses in Dubai. Based on the Core Values of commitment to Quality, Honesty and Excellence, Fox Star Management Development & Training promises to offer training courses for career development and professional growth to individuals and organizations. 

 

Partners:

 

- PECB

- PSA (The International Protective and Security Academy)

- IOSH *Working Safely and Managing Safelt 5.0

 

Approved By:

 

 

 

 

 

Knowledge and Human Development Authority KHDA

  • Deira Branch

    Baniyas St., Al Masraf Tower, Deira, Dubai

Check out more Service Leadership courses in UAE

Gameplan Training Solutions Logo

Customer Service Training

This is an interesting course offered by Gameplan Training to teach you about Customer Service. With the help of relevant case studies and other activities, you will get an in-depth insight into Customer Service best practices, techniques an

by Gameplan Training Solutions
Spoton Training Institute Logo

Customer Service Skills

Customer service is both a type of job and a set of job skills. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience.

by Spoton Training Institute
  • Price
  • Start Date
  • Duration
Exeed College Logo

Certificate In Relationship Management

It will help in developing your skills for business planning, relationship manager and account portfolio management. You will learn about anticipating, identifying and satisfying all customer needs profitably.

by Exeed College
  • Price
  • Start Date
  • Duration
Focus Training Centre LLC Logo

Customer Service ILM Endorsed Program

Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Bad custo

by Focus Training Centre LLC
Promise Training & Consultancy FZE Logo

Service Quality & Customer Satisfaction: Tools & Techniques

This Service Quality & Customer Satisfaction course is a 5-day comprehensive training workshop. It focuses on different tools & techniques to ensure Service Quality & Customer Satisfaction. The program is led by a qualified and expert instru

by Promise Training & Consultancy FZE
  • Price
  • Start Date
  • Duration

© 2024 www.coursetakers.ae All Rights Reserved. Terms and Conditions of use | Privacy Policy