Service Excellence Through Lean Management

by Gazelles Management Consultancy

The course combines different group exercises and case studies to develop your implementation skills. In the end, there will be a written test conducted to assess the learning of the participants.

Price : Enquire Now

Contact the Institutes

Fill this form
Gazelles Management Consultancy Logo

img Duration

Please Enquire

Course Details

This workshop is designed to give a comprehensive understanding of lean tools, techniques and concepts to the people who are involved in service designing, supporting and delivery in order to trigger lean thinking. 

The program is divided into three levels, the first level deals with the description of service quality from a lean perspective. The second level deals with different lean service tools and the final level focus on lean principles in practice. 

The program combines different group exercises and case studies to develop your implementation skills. In the end, there will be a written test conducted to assess the learning of the participants. 

Modules:

- Lean Service concepts
- Lean Tools & Techniques
- How to implement Lean Service

Why Choose Gazelles Management Consultancy:

- Successfully training objective with the desired Business Goal
- Diagnostic Assesment based consultation and training
- Customized Workshops as per your need
- To ensure sustainability, post-project support is available
- Comprised of a team of qualified and expert trainers

Gazelles Management Consultancy is in the business of helping organizations achieve excellence by going through a Cultural transformation process.

Having expertise in ROI and value-based consultation and training, Gazelles has helped many clients in areas like HR Management, Business Excellence Models, Lean Six Sigma, Compliance etc. 

The success of Gazelles Management Consultancy is a factor of its ability to link training objective with the desired 'Business Goals'. It concludes through a  Diagnostic Assesment based consultation and training. To ensure sustainability, post-project support is available while customized training workshops are also offered tailored to your needs. 

 

Services Offered:

  • Process and Strategic Management
  • Compliance
  • Customized Training
  • Business Excellence Awards Consultation
  • Business Bay Branch

    Exchange Tower, Business Bay, Dubai

Check out more Service Leadership courses in UAE

Al Dar University College Logo

Sales & Telephone Skills

This is a Sales & Telephone Skills course where you will learn and acquire practical knowledge. The program is led by qualified instructors in a supportive and conducive learning environment.

by Al Dar University College
Alpha Training Institute Logo

Customer Service

Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization.

by Alpha Training Institute
Lynchpin Financial Training Centre Logo

CRM – Customer Relationship Management

This training course offers knowledge about leading cross-functional teams and managing cross functional areas, Strengthening and enhancing strategic thinking and decision-making skills, Establishing and expanding networks with key figures f

by Lynchpin Financial Training Centre
  • Price
  • Start Date
  • Duration
Al Dar University College Logo

Providing Quality for Customers

This is a one-day instructor-led course to learn about quality, understanding its benefits and methods of quality development and improvement, gaining a broad understanding of total quality management, leading your team towards quality-focus

by Al Dar University College
COTHM Dubai Logo

Managing Front Office Operations

This course will accelerate the efficiency of the front office and help the firm grow sales. Some of the topics covered here include revenue management and incorporating the latest technology and their applications.

by COTHM Dubai
  • Price
  • Start Date
  • Duration

© 2024 www.coursetakers.ae All Rights Reserved. Terms and Conditions of use | Privacy Policy