Client Relationship Management

This workshop is designed to help you appreciate why external and internal customers are both kings and queens and how without them – both – the organization will not endure.

This course is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP. You will learn about discovering various patterns and programs to understand the customers for ensuring

This is a Certified Excellence In Customer Service Professional training offered by Laurels Training Institute. You will be trained by richly experienced and highly qualified teachers by using comprehensive study materials. The curriculum is

The telephone plays a major part in daily operations for most businesses, and is one of the most common ways customers interface with employees and the organization.

This course focuses on teaching you about improving your customer service and achieving excellence in this important domain of the business. You will become an inspirational and flexible communicator and acquire the ability to engage custome