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Client Relationship Management

by Global Business Advisors (Corporate Training Providers)

Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).

AED 14500

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img Duration

5 Days

Course Details

Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).

 

Learning Outcomes:

  • Recognize and rank the major key accounts
  • An effective way of Increasing business revenue through CRM Management
  • Understanding client behaviors and styles
  • How to take care of the client in the business environment
  • How customer care influences the quality of service
  • Understanding the service excellence and its strengths
  • Necessary attitudes for inspiring customer service
  • Enhancing skills for effective Customer Relationship Manager
  • Building rapport and creating strong working relationships
  • Effective Communication between the clients
  • Understanding the importance of interpersonal contact and behaviour
  • Questioning and listening skills
  • Handling complaints and effectively resolving tough situations
  • Organising an approach to ensure consistent Quality Service
  • Preparing effective client focused action plan
     

Special Message

Corporate discount available for group booking.

Global Business Advisors (Corporate Training Providers), as the name suggests is a one-stop destination for diversified training needs. It offers an extensive range of bespoke training programs with operations in 15 countries. 

GBA is catering to the UAE Market and offering corporate training of over 200 courses in UAE. 

View Detailed Profile

  • Al Salam street Branch

    First Flight Courier Building, P.O. Box 13014, Al Salam street, Abu Dhabi

  • Downtown Dubai Branch

    Hotel Ramada, Downtown Dubai, Dubai

  • JBR Jumeirah Beach Residence Branch

    Hotel Ramada, JBR Jumeirah Beach Residence, Dubai

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