Client Relationship Management

by Global Business Advisors (Corporate Training Providers)

Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).

AED 14500

Contact the Institutes

Fill this form
Global Business Advisors (Corporate Training Providers) Logo

img Duration

5 Days

Course Details

Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).

 

Learning Outcomes:

  • Recognize and rank the major key accounts
  • An effective way of Increasing business revenue through CRM Management
  • Understanding client behaviors and styles
  • How to take care of the client in the business environment
  • How customer care influences the quality of service
  • Understanding the service excellence and its strengths
  • Necessary attitudes for inspiring customer service
  • Enhancing skills for effective Customer Relationship Manager
  • Building rapport and creating strong working relationships
  • Effective Communication between the clients
  • Understanding the importance of interpersonal contact and behaviour
  • Questioning and listening skills
  • Handling complaints and effectively resolving tough situations
  • Organising an approach to ensure consistent Quality Service
  • Preparing effective client focused action plan
     

Special Message

Corporate discount available for group booking.

Global Business Advisors (Corporate Training Providers), as the name suggests is a one-stop destination for diversified training needs. It offers an extensive range of bespoke training programs with operations in 15 countries. 

GBA is catering to the UAE Market and offering corporate training of over 200 courses in UAE. 

  • Al Salam street Branch

    First Flight Courier Building, P.O. Box 13014, Al Salam street, Abu Dhabi
  • Downtown Dubai Branch

    Hotel Ramada, Downtown Dubai, Dubai
  • JBR Jumeirah Beach Residence Branch

    Hotel Ramada, JBR Jumeirah Beach Residence, Dubai

Check out more Customer Relationship Management (CRM) courses in UAE

Musheref Institute Logo

Certification in Customer Service Workshop

This is a comprehensive certification course in Customer Service. It will help you in understanding customer service, techniques to focus on the customer, handling complaints, delivering excellent customer service, coping with stress and muc

by Musheref Institute
  • Price
  • Start Date
  • Duration
Alpha Training Institute Logo

Customer Service

Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization.

by Alpha Training Institute
Gameplan Training Solutions Logo

Customer Engagement

This Customer Engagement course will help you in understanding about 'a good service' and realize why it is important from a customer point of view. You will also realize how it can be potential importance to the business and learn meaningfu

by Gameplan Training Solutions
COTHM Dubai Logo

Managing Front Office Operations

This course will accelerate the efficiency of the front office and help the firm grow sales. Some of the topics covered here include revenue management and incorporating the latest technology and their applications.

by COTHM Dubai
  • Price
  • Start Date
  • Duration
Gameplan Training Solutions Logo

Customer Service Training

This is an interesting course offered by Gameplan Training to teach you about Customer Service. With the help of relevant case studies and other activities, you will get an in-depth insight into Customer Service best practices, techniques an

by Gameplan Training Solutions

© 2024 www.coursetakers.ae All Rights Reserved. Terms and Conditions of use | Privacy Policy