This course draws on different key concepts and theories related to the job-role of a receptionist. Here, you will be able to recognize and understand how the role of a receptionist is vital in assuring quality customer service and how it ad
DurationThis workshop draws on different key concepts and theories related to the job-role of a receptionist. Here, you will be able to recognize and understand how the role of a receptionist is vital in assuring quality customer service and how it adds up to the reputation of a company.
This program discloses different characteristics of a professional receptionist and teaches you techniques to project your professional image at all times. You will learn the values of body language and proper listening skills for this role and discover ways to build rapport with customers and acquire techniques to handle difficult customers.
Instruction Medium:
- English
Methodology:
- Case Studies
- Interactive sessions
- Group work
- Role plays
- Slides presentations/videos
Features:
- Pre and Post Workshop Support
- Customized Workshops as per your needs
- Up-to-date Training Materials
- An expert pool of Trainers
- Quality Training Assured
Solomon People Solutions is a training center that operates in Dubai. It offers a wide range of training services to help organizations and individuals reach their true productivity potential. It achieves so through the comprehensive and integrated human resource management solution that it offers.
SPS was established in 2006 with a clearly stated vision to keep and maintain a long-term relationship with its client and provide quality training services. It offers its services to an array of clients belonging to different industries with a specific requirement.
Features:
- Pre and Post Workshop Support
- Customized Workshops as per your needs
- Up-to-date Training Materials
- Expert pool of Trainers
- Quality Training Assured
This is a Receptionist Training training offered by Laurels Training Institute. You will be trained by richly experienced and highly qualified teachers by using comprehensive study materials. The curriculum is designed by following the books
This workshop is designed to help you appreciate why external and internal customers are both kings and queens and how without them – both – the organization will not endure.
This course will train you to gain excellence and understand the essential principles related to customer service. You will learn about maintaining the current and most competitive standards of customer service. It will help in creating a un
This is a Handling Difficult Customers course aimed at teaching the participants all you need to know and learn about customer service, its effectiveness and challenges. It is a detailed training which takes into account all aspects of Handl
The telephone plays a major part in daily operations for most businesses, and is one of the most common ways customers interface with employees and the organization.
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