Customer Relationship Management

by Solomon People Solutions

This course will walk you through key concepts and theories of Customer Relationship management that can be adopted by you in the organization to achieve endless outcomes.

AED 3000

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img Duration

2 Days (16 Hours)

Course Details

This program will walk you through key concepts and theories of Customer Relationship management that can be adopted by you in the organization to achieve endless outcomes.


Objectives:

  • Customer Relationship Importance
  • Customer Relationship Management Components
  • Factors That Leads to Failing Customer Relationship Management 
  • How CRM Affects an Employee
  • Developing Customer-centered Approach 
  • Types of Customers
  • Recognizing the Importance of Customer for your Business

 

Instruction Medium:

  • English

 

Methodology:

  • Case Studies
  • Interactive sessions
  • Group work
  • Role plays
  • Slides presentations/videos

 

Features:

  • Pre and Post Workshop Support
  • Customized Workshops as per your needs
  • Up-to-date Training Materials
  • An expert pool of Trainers
  • Quality Training Assured

Solomon People Solutions is a training center that operates in Dubai. It offers a wide range of training services to help organizations and individuals reach their true productivity potential. It achieves so through the comprehensive and integrated human resource management solution that it offers. 

 

SPS was established in 2006 with a clearly stated vision to keep and maintain a long-term relationship with its client and provide quality training services. It offers its services to an array of clients belonging to different industries with a specific requirement. 
 

Features:

 

- Pre and Post Workshop Support

- Customized Workshops as per your needs

- Up-to-date Training Materials

- Expert pool of Trainers

- Quality Training Assured

  • Business Bay Branch

    11th Floor, Office #5, Crystal Tower. M Hotel Downtown by Millennium Tower, Business Bay, Dubai

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