Mind Your Customer

by Mind Your Power

This course is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP. You will learn about discovering various patterns and programs to understand the customers for ensuring

AED 2000

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img Duration

2 Days

Course Details

This program is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP.  You will learn about discovering various patterns and programs to understand the customers for ensuring the required results whilst maintaining an excellent service attitude.

Topics:

- Aligning customer experience with needs and expectations 
- Discovering your own perceptions and beliefs 
- Understanding customers from their perspective 
- Getting an understanding of the NLP Communication model
- Communicating using empathic listening skills
- Turning complainers into loyal customers
- Building rapport easily
- Designing a personal action plan for achieving excellence in customer service

Mind Your Power is a holistic consultancy firm founded in 2005. it specialises in soft skills training with a primary focus on communication. The training is available for groups like schools, nurses, parents as well as Corporate organization and individuals. 

Covered Topics:

  • Hypnotherapy certification

  • NLP

  • Communication Skills

  • Hypno-parenting

  • Leadership

  • Emotional Intelligence

  • Cross-Cultural Understanding 

  • Presentation Skills

  • Teamwork

  • Motivation

  • And many more

  • Barsha Branch

    Barsha, Barsha, Dubai
  • Teacher's Name
  • Mona
  • Teacher's Experience
  • N/A
  • Gender
  • Female
  • Teacher's Nationality
  • German/Lebanese

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