This course is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP. You will learn about discovering various patterns and programs to understand the customers for ensuring
DurationThis program is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP. You will learn about discovering various patterns and programs to understand the customers for ensuring the required results whilst maintaining an excellent service attitude.
Topics:
- Aligning customer experience with needs and expectations
- Discovering your own perceptions and beliefs
- Understanding customers from their perspective
- Getting an understanding of the NLP Communication model
- Communicating using empathic listening skills
- Turning complainers into loyal customers
- Building rapport easily
- Designing a personal action plan for achieving excellence in customer service
Mind Your Power is a holistic consultancy firm founded in 2005. it specialises in soft skills training with a primary focus on communication. The training is available for groups like schools, nurses, parents as well as Corporate organization and individuals.
Covered Topics:
Hypnotherapy certification
NLP
Communication Skills
Hypno-parenting
Leadership
Emotional Intelligence
Cross-Cultural Understanding
Presentation Skills
Teamwork
Motivation
And many more
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business.Â
This course will teach you about developing and maintaining quality customer service that awes the customer. This program entails that for any business it is pivotal to have more customers and also bring more business from the existing custo
This training will help in developing and improving call center skills and knowledge of the delegates.Â
This course will help you understand customer needs and wants, achieve confidence and provide an excellent customer service to the applicants. It will teach you about different techniques to provide a customer service that leaves an impact o
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