Effective Customer Service

by Abu Hail Management & Administration Training

This course will help you understand customer needs and wants, achieve confidence and provide an excellent customer service to the applicants. It will teach you about different techniques to provide a customer service that leaves an impact o

AED 1200

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Abu Hail Management & Administration Training Logo

img Duration

10 Hours

Course Details

Overview:


This program will help you understand customer needs and wants, achieve confidence and provide an excellent customer service to the applicants. It will teach you about different techniques to provide a customer service that leaves an impact on the customers.


You will be taught about the importance of service, courtesy, customer service skills, telephone skills and interpersonal skills. 


Training Methodology:


- Presentations

- Exercises

- Group Dynamics

- Role Plays

- Discussions

- Etc


Institute Approved By:


- KHDA


Highlight Features:


- Learn from Expert and Industry experienced instructors

- Program available in multiple languages (Check Availability)

- Supportive staff keen on imparting subject related knowledge

Abu Hail Management and Administration Training has been offering different professional development and other workshops in Dubai Since 2013.

 

Areas:

 

The training areas covered by Abu Hail Management includes Implementation and Maintaining of Quality Management Systems, ISO and HACCP, Environmental Management System (EMS), PMP etc., conforming to both local and international standards.

 

Training:

 

- Corporate

- Public

- Customized Programs

 

Approved By:

 

- KHDA

- Dubai Municipality

 

Partners:

 

- Highfield Awarding Body

- TSi

  • Garhoud Branch

    Saraya Avenue, Garhoud, Dubai

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