This course will help you understand customer needs and wants, achieve confidence and provide an excellent customer service to the applicants. It will teach you about different techniques to provide a customer service that leaves an impact o
Overview:
This program will help you understand customer needs and wants, achieve confidence and provide an excellent customer service to the applicants. It will teach you about different techniques to provide a customer service that leaves an impact on the customers.
You will be taught about the importance of service, courtesy, customer service skills, telephone skills and interpersonal skills.
Training Methodology:
- Presentations
- Exercises
- Group Dynamics
- Role Plays
- Discussions
- Etc
Institute Approved By:
- KHDA
Highlight Features:
- Learn from Expert and Industry experienced instructors
- Program available in multiple languages (Check Availability)
- Supportive staff keen on imparting subject related knowledge
Abu Hail Management and Administration Training has been offering different professional development and other workshops in Dubai Since 2013.
Areas:
The training areas covered by Abu Hail Management includes Implementation and Maintaining of Quality Management Systems, ISO and HACCP, Environmental Management System (EMS), PMP etc., conforming to both local and international standards.
Training:
- Corporate
- Public
- Customized Programs
Approved By:
- KHDA
- Dubai Municipality
Partners:
- Highfield Awarding Body
- TSi
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course will cover and teach you about everything you need to learn and understand about the customer service department & skills. This training teaches the delegates of interacting with the external or internal customer effectively.
Join us now and embark on a transformative journey towards becoming a distinguished service leader in your industry!
This course is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
Join our Telephone Skills Course now to acquire the practical expertise needed for success in mastering the art of effective telephone communication!
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