This training will provide you the skills, knowledge and ability to develop and maintain long-term customer relationships by handling difficult people effectively and overcoming the barriers to customer satisfaction.
DurationThis training will provide you the skills, knowledge and ability to develop and maintain long-term customer relationships by handling difficult people effectively and overcoming the barriers to customer satisfaction.
Benefits:
- Repeat business
- Solving problems and receiving good feedbacks
- Better communication skills
- Much more
APEX became operational in 2005 and since then it has been a committed force in offering and transforming the highly anticipated workplace skills development programs & solutions. It has been dedicated to industrial courses and covers a wide array of disciplines in its portfolio.
Disciplines:
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course will train you to gain excellence and understand the essential principles related to customer service. You will learn about maintaining the current and most competitive standards of customer service. It will help in creating a un
The telephone plays a major part in daily operations for most businesses, and is one of the most common ways customers interface with employees and the organization.
This is a Handling Difficult Customers course aimed at teaching the participants all you need to know and learn about customer service, its effectiveness and challenges. It is a detailed training which takes into account all aspects of Handl
This program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business.Â
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