This course begins with teaching you the importance of good service as in what customer expects and how to achieve that and mold your behavior accordingly.
DurationThis workshop begins with teaching you the importance of good service as in what customer expects and how to achieve that and mold your behavior accordingly.
It discusses your behavioral requirement while interacting with customers and how to bring all elements to provide a quality customer service.
Target Skills:
Customer orientation
Empathetic outlook
Emotional control
Flexibility
Self-management
People reading
Role awareness
Why Choose Leads Education Centre:
Leads Education Centre is a leading training center located in Sharjah, UAE. Owing to its strong vision, Leads Education Centre has been offering training workshops across UAE with an emphasis on quality and creativity.
Working on its policy of 'learner-centered approach', the success rate of Leads Education Centre has been the main reason why its the first choice of training for many.
Areas:
Language
College Admission Test
Management Training
Information technology IT
Self Development
Approved By:
Ministry of Education UAE
Why Choose Leads Education Centre:
This training course will help you to understand and learn about Customer Service Skills. It focuses and covers all the essential aspects related to the customer service. This program is supervised by an expert and qualified instructor.
This workshop is designed to help you appreciate why external and internal customers are both kings and queens and how without them – both – the organization will not endure.
This is a comprehensive certification course in Customer Service. It will help you in understanding customer service, techniques to focus on the customer, handling complaints, delivering excellent customer service, coping with stress and muc
The telephone plays a major part in daily operations for most businesses, and is one of the most common ways customers interface with employees and the organization.
This Customer Engagement course will help you in understanding about 'a good service' and realize why it is important from a customer point of view. You will also realize how it can be potential importance to the business and learn meaningfu
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