This course will provide participants with concepts and practice exercises of quality customer service delivery in the banking context.
This program will provide participants with concepts and practice exercises of quality customer service delivery in the banking context.
Who Can Do?
Functional staff who deal with customers and are responsible for service quality levels.
This training will provide you a deeper understanding of achieving service excellence by defining the desired customer journey, applying the customer service initiatives and encouraging a culture of service excellence.
'Extraordinary Customer Service' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
Participants will receive KHDA-approved certificates at the end of the course. Course prices are subject to change with or without prior notice.
This training will provide you the skills, knowledge and ability to develop and maintain long-term customer relationships by handling difficult people effectively and overcoming the barriers to customer satisfaction.
'Customer Satisfaction ISO 10002:2004 (Guidelines for Complaints Handling in Organization)' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
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