This is a Certified Excellence In Customer Service Professional training offered by Laurels Training Institute. You will be trained by richly experienced and highly qualified teachers by using comprehensive study materials. The curriculum is
DurationThis is a Certified Excellence In Customer Service Professional training offered by Laurels Training Institute. You will be trained by richly experienced and highly qualified teachers by using comprehensive study materials. The curriculum is designed by following the books authored by subject experts.
Notable Points of Laurels Training Institute:
- KHDA Approved Center
- Supportive faculty
- Comprehensive Study Materials
- State-of-the-art building
- Easy Metro access
- Ample car parking available
Laurels Training Institute was formed in the year 2013 and since than it has served the market with different training options for both individuals and corporate world. It offers a wide range of courses and maintains the best standard for classes and training in the UAE region.
Laurels Training Institute is affiliated to the American Institute of Professional Studies (AIPS), Washington D.C., USA. and it is authorized by Knowledge Human Development Authority (KHDA) – Government of Dubai, UAE.
Study Benefits:
Laurels Training Institute offers training in the following areas:
Information Technology
Languages
Test Preparations
Management
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence. This training will teach you the foremost qualities and
This course will equip participants to handle calls professionally and efficiently.
The course will help you in identifying various obstacle confronted by all telesales and teach you about the nature of the process to overcome such obstacles. It will also equip you with a wide-ranging techniques applicable on-job as a teles
This 2-day course addresses some of the core elements of customer service such as dealing with complaints, managing customers, diffusing agressive and angry customers, building excellent rapport, using effective communication techniques and
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