This is a Certified Excellence In Customer Service Professional training offered by Laurels Training Institute. You will be trained by richly experienced and highly qualified teachers by using comprehensive study materials. The curriculum is designed by following the books authored by subject expert
DurationThis is a Certified Excellence In Customer Service Professional training offered by Laurels Training Institute. You will be trained by richly experienced and highly qualified teachers by using comprehensive study materials. The curriculum is designed by following the books authored by subject experts.
Notable Points of Laurels Training Institute:
- KHDA Approved Center
- Supportive faculty
- Comprehensive Study Materials
- State-of-the-art building
- Easy Metro access
- Ample car parking available
Laurels Training Institute was formed in the year 2013 and since than it has served the market with different training options for both individuals and corporate world. It offers a wide range of courses and maintains the best standard for classes and training in the UAE region.
Laurels Training Institute is affiliated to the American Institute of Professional Studies (AIPS), Washington D.C., USA. and it is authorized by Knowledge Human Development Authority (KHDA) – Government of Dubai, UAE.
Study Benefits:
Laurels Training Institute offers training in the following areas:
Information Technology
Languages
Test Preparations
Management
Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).
This course draws on different key concepts and theories related to the job-role of a receptionist. Here, you will be able to recognize and understand how the role of a receptionist is vital in assuring quality customer service and how it adds up to the reputation of a company.
The course combines different group exercises and case studies to develop your implementation skills. In the end, there will be a written test conducted to assess the learning of the participants.
This course will walk you through key concepts and theories of Customer Relationship management that can be adopted by you in the organization to achieve endless outcomes.
This is an interactive and highly participative course where the attendees are allowed and encouraged to address issues in a practical way which clarifies the relationship between business strategy and customer care.
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