This course on 'Certificate In Customer Relationship Management (Corporate)' by Berkeley Middle East Training will give you an in-depth knowledge and understanding of the underlying CRM concepts.
This workshop on 'Certificate In Customer Relationship Management (Corporate)' by Berkeley Middle East Training will give you an in-depth knowledge and understanding of the underlying CRM concepts. You will also be introduced to different techniques and tools required to develop an appropriate CRM strategy in a corporate setting.
Schedule & Outline:
Exact schedule and complete outline will be provided by the institute. Please contact to get all the details.
Study Options:
- One-to-one study
- In-House
- On-Campus
- Self-study (distance learning)
Why Select Berkeley Middle East Training:
- Comprehensive practice sessions to prepare for exams
- Expert trainers
- Individual home assignments
- Full compliance with the guidelines and standards for the preparation of the exam
- Flexible schedule
This program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business.Â
This Customer Relationship training will help you gain knowledge and skills to handle a variety of customer situations/issues.
We will help you identify opportunities to excel with overseas visitors by offering practical techniques for handling foreign customers, methods to demonstrate empathy and build rapport and the confidence to deal positively with challenging
This training will help in developing and improving call center skills and knowledge of the delegates.Â
This is a detailed course to learn about providing Customer Service in your organization. The training is led by an expert trainer in a friendly environment.
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