This course will teach you about developing and maintaining quality customer service that awes the customer. This program entails that for any business it is pivotal to have more customers and also bring more business from the existing custo
Overview:
This program will teach you about developing and maintaining quality customer service that awes the customer. This program entails that for any business it is pivotal to have more customers and also bring more business from the existing customers, this workshop focus and provide training on the same mindset.
Objectives:
- Customer Service Strategies in line with your vision
- Satisfying and meeting customers expectation
- Understanding and learning about different components of customer care
- Generating new ideas to wow customers
- Designing customer service charter
- Handling customer complaints and understanding the customer who is complaining
- Creating A Culture Of 'Passion For Service'
- Creating Customer Loyalty through customer care
- Providing exceptional customer service
24 Karat Training is an institute that offers training to working professionals in all different domains. It has been established as a trusted platform which s is led by competent, resulted-oriented and committed professionals.
Being in the training business for nearly 16 years now, 24 Karat Training prides itself on its successful track record and its prolonged commitment to quality of service and training.
Some Noticeable Features:
- Competent Trainers
- Systematic Training Approach
- Training Based on Need Analysis and Identification
- Customized Module Development
- Well Researched and High-Quality Training Materials
- Advanced Learning Techniques
- Post-Training Reporting
- Partnership Approach
- Personal Development And Ownership Assignment
(Institute Review)
55 years ago(Institute Review)
55 years agoGrow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).
This course is ideal for Front Office Call Center employees to improve their expertise, skill and knowledge-base to achieve excellence at customer service delivery and satisfaction.
The course combines different group exercises and case studies to develop your implementation skills. In the end, there will be a written test conducted to assess the learning of the participants.
You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence. This training will teach you the foremost qualities and
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