This course is ideal for Front Office Call Center employees to improve their expertise, skill and knowledge-base to achieve excellence at customer service delivery and satisfaction.
This program is ideal for Front Office Call Center employees to improve their expertise, skill and knowledge-base to achieve excellence at customer service delivery and satisfaction.
It takes on the basics of customer service to exploring all the essential points of an excellent customer service.
Duration:
8 Hours
Fox Star Management Development & Training is a leading institute for training and development courses in Dubai. Based on the Core Values of commitment to Quality, Honesty and Excellence, Fox Star Management Development & Training promises to offer training courses for career development and professional growth to individuals and organizations.
Partners:
- PECB
- PSA (The International Protective and Security Academy)
- IOSH *Working Safely and Managing Safelt 5.0
Approved By:
Knowledge and Human Development Authority KHDA
(Institute Review)
55 years ago(Institute Review)
55 years agoGrow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course is designed to equip individuals with the knowledge and skills necessary for effective front office management in the hospitality industry.
This course begins with teaching you the importance of good service as in what customer expects and how to achieve that and mold your behavior accordingly.
'Customer Service Excellence How to Win and Keep Customers' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
Enroll now to embark on a transformative learning journey and become a skilled professional in delivering exceptional customer service!
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