Customer Relationship Management (CRM)

by Vedant Consulting and Trainings

The key to customer retention and purchase recurrence is strong brand-consumer relationships. You must know exactly how to manage customer relationships if you want your business to grow from strength to strength.

AED 1800

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img Duration

18 Hours

Course Details

The key to customer retention and purchase recurrence is strong brand-consumer relationships. You must know exactly how to manage customer relationships if you want your business to grow from strength to strength.

 

Learning Outcomes:

  • How to improve Customer Relationship Management by proactively developing relationships that get the best results from your customers
  • How to avoid 12 common CRM mistakes that businesses often make
  • How to manage customer relationships to boost purchase recurrence and attract new clients
  • The ‘7 Key Ingredients of MCR (Maximising Customer Relationships)’
  • How to develop a proactive approach to focus your time, resources and efforts on the ‘right’ customers
  • Practical tools and techniques to help you carry out customer attitude surveys, get to know your consumer and identify issues and opportunities

 

As a Managing consulting/training organization based out of UAE/India for the last 12 + yrs, Unlock Your Potential, Ignite Success through our Transformative Training and Consulting for Unleashing Growth.

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  • University City Branch

    Sharjah Research Technology and Investment Park, University City, Sharjah

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    55 years ago

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