Customer Relationship Management (CRM)

by Vedant Consulting and Trainings

The key to customer retention and purchase recurrence is strong brand-consumer relationships. You must know exactly how to manage customer relationships if you want your business to grow from strength to strength.

AED 1800

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img Duration

18 Hours

Course Details

The key to customer retention and purchase recurrence is strong brand-consumer relationships. You must know exactly how to manage customer relationships if you want your business to grow from strength to strength.

 

Learning Outcomes:

  • How to improve Customer Relationship Management by proactively developing relationships that get the best results from your customers
  • How to avoid 12 common CRM mistakes that businesses often make
  • How to manage customer relationships to boost purchase recurrence and attract new clients
  • The ‘7 Key Ingredients of MCR (Maximising Customer Relationships)’
  • How to develop a proactive approach to focus your time, resources and efforts on the ‘right’ customers
  • Practical tools and techniques to help you carry out customer attitude surveys, get to know your consumer and identify issues and opportunities

 

As a Managing consulting/training organization based out of UAE/India for the last 12 + yrs, Unlock Your Potential, Ignite Success through our Transformative Training and Consulting for Unleashing Growth.

We do this by helping you develop holistic learning, helping you think BIG, take consistent action, and achieving extraordinary results.

  • University City Branch

    Sharjah Research Technology and Investment Park, University City, Sharjah

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