The Fundamental of customer service Course will have brief introduction to customer service, effective communication and Active listening, handling customers inquiries and complaints. It will cover basic selling Techniques ,closing sales and
DurationOur comprehensive program delves deep into the dynamics of effective customer assistance and successful selling. Participants will explore the intricacies of customer engagement, sales techniques, and the art of turning prospects into loyal clients.
This course is a complete journey to becoming a sales and customer service expert. The present client assistance is significantly more than conventional telephone support. Quick tech headways reshaped the manner in which organizations associate with clients and made the multiplication of advanced help channels.
Getting quick, proficient, customized help and a consistent encounter is what purchasers by and large anticipate from brands nowadays. Many investigations have demonstrated that cheerful clients are more steadfast and spend more. Then again, those encountering terrible assistance leave the brand, which costs them income and influences their standing.
A T N Campus has been training network engineers and cyber security professionals since 2014 and has branches in Dubai, UAE and Sri Lanka. In addition to certification programs such as Cisco and Ethical Hacking, A T N Campus also provides BSc and H N D programs for Network Engineering and Cyber Security in collaboration with international universities such as Lincoln University in Malaysia.
ATN Campus is accredited by the KHDA (Knowledge & Human Development Authority) & Ministry of Education in Dubai as well as by Tvec – Tertiary and Vocational Education Commission Sri Lanka; The EC – Council for Cyber Security Studies, Pearson Vue for all professional exams etc. ATN offers a full range of courses from its three dedicated academies which include Engineering, Languages, IT.
This training will provide you the skills, knowledge and ability to develop and maintain long-term customer relationships by handling difficult people effectively and overcoming the barriers to customer satisfaction.
You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence. This training will teach you the foremost qualities and
This course will teach you how to improve your customer service skills by adapting the latest technologies, trends and findings related to customer service.
The course will help you in identifying various obstacle confronted by all telesales and teach you about the nature of the process to overcome such obstacles. It will also equip you with a wide-ranging techniques applicable on-job as a teles
This training will develop and enhance your understanding and knowledge related to providing exceptional customer care and service. It will empower you to provide effective and swift solutions to all customers facing problems.
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