By implementing effective CRM strategies, businesses can better understand their customers' needs and preferences and tailor their products and services accordingly. This, in turn, can result in increased revenue, improved brand reputation
DurationThis course fully covers the CRM process and all of its advantages. Customer Relationship Management is crucial in enabling organizations to successfully adopt strategies, processes, and technologies targeted at attracting and financially maintaining customers.
The main goal of this course is to give participants a solid foundation in CRM principles and best practices so they may successfully implement CRM procedures for long-term profitability. Delegates will initially learn what CRM is and its main objective before being made aware of its numerous advantages.
The course will then address operations management, where participants will discover the elements that drive CRM. Later, the CRM method will be explained along with examples that clarify the duties and responsibilities of a CRM
(Beshir Adi Professional Training Center) offers courses that are proven and guaranteed to improve skillsets to boost performance.Our solid knowledge of the local market unsurpassed. Our UK and local trainers have immense regional and global experience with an average of 20+ years of corporate experience at the highest quality.
We represent an organization that utilizes the best multi-cultural trainers from different industries, which is why our courses were all highly recommended by everyone who attend our sessions. BTC focuses fully on ensuring that delegates acquire the practical skill sets necessary to be applied in the workplace. Based on sound principles and the real- life experiences of course tutors, who themselves hold key positions in various businesses and industries.
Our courses are the most dynamic available as we constantly update our content from all industries and market situations. BTC offers highly interactive public courses in Dubai and can also create customized inhouse courses to meet your company’s needs and objectives
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course will train you to gain excellence and understand the essential principles related to customer service. You will learn about maintaining the current and most competitive standards of customer service. It will help in creating a un
Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Bad custo
This is a Handling Difficult Customers course aimed at teaching the participants all you need to know and learn about customer service, its effectiveness and challenges. It is a detailed training which takes into account all aspects of Handl
Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization.
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