Certified In Customer Service Professional

by Infonet Institute

This course will cover and teach you about everything you need to learn and understand about the customer service department & skills. This training teaches the delegates of interacting with the external or internal customer effectively.

AED 2500

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Infonet Institute Logo

img Duration

18 Hrs

Course Details

This program will cover and teach you about everything you need to learn and understand about the customer service department & skills. This training teaches the delegates of interacting with the external or internal customer effectively. 

Topics:

- Appropriate Behaviors
- Communication with Customers
- Different techniques used for effective communication
- Tools used in delivering customer service, analyse it and improve the customer delight

Special Message

Learn in the right way,the right place

Infonet Institute was established in 1999. Through its wide range of courses, Infonet Institute has served the market with high-quality training and it successfully envisioned a firm desire to drive the career and future of the students and working professionals forward and bright. It offers training in the following areas:

 

- Finance/ Accounting

- Management

- Soft Skills

- Languages

 

Infonet Institute has consistently redrawn educational paradigms, introducing new facets to educational courseware, delivery and certifications. 

 

Affiliation: 

 

American Institute of Business and Management

 

Approved By: 

 

Knowledge and Human Development Authority (KHDA)

  • Karama Branch

    312, Al Attar Shopping Mall, Karama, Dubai

2 Reviews

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    (Institute Review)

    55 years ago

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  • (Institute Review)

    55 years ago

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