This program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business.
DurationThis program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business.
Objectives:
Founded in 1985, Khawarizmi International College (KIC) is a higher education institution in the UAE accredited by the Ministry of Education. Since its inception KIC has provided students with a variety of opportunities aiming to advance their education and to open doors to a successful future.
KIC focuses on teaching through practical application. The college aims to graduate students who are prepared to meet the demands of current and future challenges. Its programs provide students with theoretical and conceptual knowledge in their fields, whilst equipping them with the practical skills and competencies they will need to excel in their chosen careers.
KIC offers various methods of delivery of the programs to suit students from all walks of life. In addition to convenient morning sessions, evening and weekend sessions are made also timetabled so that students can find study timings that work for them.
With this flexibility, KIC students can remain employed, while completing the program of their choice, gaining both professional and educational experience.
All KIC classrooms are equipped with modern learning facilities to enhance our students’ educational experience. Affordability and convenient payment plans ensure accessibility for all applicants. The college aims to provide quality education to as many students as possible.
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
The key to customer retention and purchase recurrence is strong brand-consumer relationships. You must know exactly how to manage customer relationships if you want your business to grow from strength to strength.
This is a Sales & Telephone Skills course where you will learn and acquire practical knowledge. The program is led by qualified instructors in a supportive and conducive learning environment.
This training course offers knowledge about leading cross-functional teams and managing cross functional areas, Strengthening and enhancing strategic thinking and decision-making skills, Establishing and expanding networks with key figures f
This is a one-day instructor-led course to learn about quality, understanding its benefits and methods of quality development and improvement, gaining a broad understanding of total quality management, leading your team towards quality-focus
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