This program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business.
DurationThis program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business.
Objectives:
Founded in 1985, Khawarizmi International College (KIC) is a higher education institution in the UAE accredited by the Ministry of Education. Since its inception KIC has provided students with a variety of opportunities aiming to advance their education and to open doors to a successful future.
KIC focuses on teaching through practical application. The college aims to graduate students who are prepared to meet the demands of current and future challenges. Its programs provide students with theoretical and conceptual knowledge in their fields, whilst equipping them with the practical skills and competencies they will need to excel in their chosen careers.
KIC offers various methods of delivery of the programs to suit students from all walks of life. In addition to convenient morning sessions, evening and weekend sessions are made also timetabled so that students can find study timings that work for them.
With this flexibility, KIC students can remain employed, while completing the program of their choice, gaining both professional and educational experience.
All KIC classrooms are equipped with modern learning facilities to enhance our students’ educational experience. Affordability and convenient payment plans ensure accessibility for all applicants. The college aims to provide quality education to as many students as possible.
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course will help you understand customer needs and wants, achieve confidence and provide an excellent customer service to the applicants. It will teach you about different techniques to provide a customer service that leaves an impact o
The course combines different group exercises and case studies to develop your implementation skills. In the end, there will be a written test conducted to assess the learning of the participants.
This course will help you to define and understand the keen role of service administrator, making a better decision related to service management, acquiring time management and communication skills, developing service attitude, managing netw
This is an interactive and highly participative course where the attendees are allowed and encouraged to address issues in a practical way which clarifies the relationship between business strategy and customer care.
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