This course will help you to define and understand the keen role of service administrator, making a better decision related to service management, acquiring time management and communication skills, developing service attitude, managing netw
DurationOverview:
It will help you to define and understand the keen role of service administrator, making a better decision related to service management, acquiring time management and communication skills, developing service attitude, managing network, developing an action plan and so much more.
Key Modules Covered:
- Role of the General Service Administration
- Time and Desk Management
- Communication Skills
- Communication Style
- Telephone Skills
- Stress Management
- Organizing Meetings, Setting and Meeting Objectives
- Claims Management
- Contractors
- Disputes
- Payment Issues
- And Much More
Institute Approved By:
- KHDA
Highlight Features:
- Learn from Expert and Industry experienced instructors
- Program available in multiple languages (Check Availability)
- Supportive staff keen on imparting subject related knowledge
Abu Hail Management and Administration Training has been offering different professional development and other workshops in Dubai Since 2013.
Areas:
The training areas covered by Abu Hail Management includes Implementation and Maintaining of Quality Management Systems, ISO and HACCP, Environmental Management System (EMS), PMP etc., conforming to both local and international standards.
Training:
- Corporate
- Public
- Customized Programs
Approved By:
- KHDA
- Dubai Municipality
Partners:
- Highfield Awarding Body
- TSi
This training course will help you to understand and learn about Customer Service Skills. It focuses and covers all the essential aspects related to the customer service. This program is supervised by an expert and qualified instructor.
This workshop is designed to help you appreciate why external and internal customers are both kings and queens and how without them – both – the organization will not endure.
This is a comprehensive certification course in Customer Service. It will help you in understanding customer service, techniques to focus on the customer, handling complaints, delivering excellent customer service, coping with stress and muc
The telephone plays a major part in daily operations for most businesses, and is one of the most common ways customers interface with employees and the organization.
This Customer Engagement course will help you in understanding about 'a good service' and realize why it is important from a customer point of view. You will also realize how it can be potential importance to the business and learn meaningfu
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