This course will help you to define and understand the keen role of service administrator, making a better decision related to service management, acquiring time management and communication skills, developing service attitude, managing network, developing an action plan and so much more.
DurationOverview:
It will help you to define and understand the keen role of service administrator, making a better decision related to service management, acquiring time management and communication skills, developing service attitude, managing network, developing an action plan and so much more.
Key Modules Covered:
- Role of the General Service Administration
- Time and Desk Management
- Communication Skills
- Communication Style
- Telephone Skills
- Stress Management
- Organizing Meetings, Setting and Meeting Objectives
- Claims Management
- Contractors
- Disputes
- Payment Issues
- And Much More
Institute Approved By:
- KHDA
Highlight Features:
- Learn from Expert and Industry experienced instructors
- Program available in multiple languages (Check Availability)
- Supportive staff keen on imparting subject related knowledge
Abu Hail Management and Administration Training has been offering different professional development and other workshops in Dubai Since 2013.
Areas:
The training areas covered by Abu Hail Management includes Implementation and Maintaining of Quality Management Systems, ISO and HACCP, Environmental Management System (EMS), PMP etc., conforming to both local and international standards.
Training:
- Corporate
- Public
- Customized Programs
Approved By:
- KHDA
- Dubai Municipality
Partners:
- Highfield Awarding Body
- TSi
This course provides a comprehensive introduction to customer service. It covers communication, culture in the workplace, teamwork, complaint handling, and energy in a highly interactive and engaging way.
Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).
This course will teach you how to properly provide, supervise and deliver quality customer service. You will learn what is included in the customer service, why we need to deliver quality service and much more.
'Developing Internal Customer Services' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
The course combines different group exercises and case studies to develop your implementation skills. In the end, there will be a written test conducted to assess the learning of the participants.
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