This course will accelerate the efficiency of the front office and help the firm grow sales. Some of the topics covered here include revenue management and incorporating the latest technology and their applications.
DurationThis training will accelerate the efficiency of the front office and help the firm grow sales by obtaining the essential skills and knowledge of managing front office operations with efficiency. Some of the topics covered here include revenue management and incorporating the latest technology and their applications.
Certification Journey:
Step-1-You Apply for Certification
Step-2-Exam Preparation Material
Step-3-Exam
Step-4-Candidate Passes Exam
Teaching Methodology:
- On-campus
- Distance learning
- Online
- Industry exposure
COTHM (College of Tourism & Hotel Management) Dubai is a leading destination comprised of Progressive Network of 14 Hotel Schools with its Dubai campus offering KHDA’s approved hospitality training programs.
COTHM was founded in 2002 and has since trained over 22,000 graduates who are currently serving the hospitality industry worldwide.
Association (British / European and American Academic Partners):
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course will help you understand customer needs and wants, achieve confidence and provide an excellent customer service to the applicants. It will teach you about different techniques to provide a customer service that leaves an impact o
The course combines different group exercises and case studies to develop your implementation skills. In the end, there will be a written test conducted to assess the learning of the participants.
This course will help you to define and understand the keen role of service administrator, making a better decision related to service management, acquiring time management and communication skills, developing service attitude, managing netw
This is an interactive and highly participative course where the attendees are allowed and encouraged to address issues in a practical way which clarifies the relationship between business strategy and customer care.
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