This course will teach you how to improve your customer service skills by adapting the latest technologies, trends and findings related to customer service.
DurationThis program will teach you how to improve your customer service skills by adapting the latest technologies, trends and findings related to customer service.
Learning Outcomes:
- Improvising customer service
- Understanding behavioural impact
- Handling stress
- Effective communication
- Solution strategies
- Overcoming challenges
- Much more
Elite International Training & Educational Centre is a specialized institute for training and consultancy related to Quality, Environmental, Safety and Health.
Services:
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
The key to customer retention and purchase recurrence is strong brand-consumer relationships. You must know exactly how to manage customer relationships if you want your business to grow from strength to strength.
This course is ideal for Front Office Call Center employees to improve their expertise, skill and knowledge-base to achieve excellence at customer service delivery and satisfaction.
You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence. This training will teach you the foremost qualities and
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