This course is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
DurationThis program is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
It covers different topics like customer satisfaction, profitability, customer loyalty, factors leading to satisfaction, value proposition, loyalty schemes and much more.
Topics:
- Explaining customer satisfaction
- Customer retention and loyalty
- Arranging customer satisfaction surveys
- Creating customer value propositions
- Much more
Fox Star Management Development & Training is a leading institute for training and development courses in Dubai. Based on the Core Values of commitment to Quality, Honesty and Excellence, Fox Star Management Development & Training promises to offer training courses for career development and professional growth to individuals and organizations.
Partners:
- PECB
- PSA (The International Protective and Security Academy)
- IOSH *Working Safely and Managing Safelt 5.0
Approved By:
Knowledge and Human Development Authority KHDA
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course will help you understand customer needs and wants, achieve confidence and provide an excellent customer service to the applicants. It will teach you about different techniques to provide a customer service that leaves an impact o
Customer service skills training course introduces delegates to the core principles of customer services.
This course on 'Certificate In Customer Relationship Management (Corporate)' by Berkeley Middle East Training will give you an in-depth knowledge and understanding of the underlying CRM concepts.
This course will help you to define and understand the keen role of service administrator, making a better decision related to service management, acquiring time management and communication skills, developing service attitude, managing netw
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