This course is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
DurationThis program is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
It covers different topics like customer satisfaction, profitability, customer loyalty, factors leading to satisfaction, value proposition, loyalty schemes and much more.
Topics:
- Explaining customer satisfaction
- Customer retention and loyalty
- Arranging customer satisfaction surveys
- Creating customer value propositions
- Much more
Fox Star Management Development & Training is a leading institute for training and development courses in Dubai. Based on the Core Values of commitment to Quality, Honesty and Excellence, Fox Star Management Development & Training promises to offer training courses for career development and professional growth to individuals and organizations.
Partners:
- PECB
- PSA (The International Protective and Security Academy)
- IOSH *Working Safely and Managing Safelt 5.0
Approved By:
Knowledge and Human Development Authority KHDA
This Service Quality & Customer Satisfaction course is a 5-day comprehensive training workshop. It focuses on different tools & techniques to ensure Service Quality & Customer Satisfaction. The program is led by a qualified and expert instru
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This is a Customer Relationship Management (CRM) course. It is a 5-days long comprehensive training workshop where you will learn about the Best Practices related to Customer Relationship Management. The course is led and supervised by an ex
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This is a 5-days comprehensive training course on learning and understanding the key techniques and methods because of which you can Achieve Customer Service Excellence. The course is led and supervised by an expert and qualified instructor.
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