This course covers all the latest core ITIL® best practices from a lifecycle perspective. It introduces you to different elements and principles of IT service management (ITSM) based on ITIL Foundation.
DurationThis program covers all the latest core ITIL® best practices from a lifecycle perspective. It introduces you to different elements and principles of IT service management (ITSM) based on ITIL Foundation.
With the help of an exciting case study, this workshop will prepare you for the ITIL® Foundation certification test.
Learning Outcomes:
- Identifying IT Service Management concepts and principles based on ITIL.
- Defining the terminologies
- Understanding the best practices
- Defining strategy concepts, deisgn concepts, operations concepts, transition concepts etc
- Defining processes, roles, and other components of IT Service Management based on ITIL®
- Preparation for the ITIL® Foundation Certification exam
Certificate:
ITIL Certification
Omnix International LLC was founded in 1987 with a clear goal of assisting all public and private sectors across MENA Region with technology-enabled solutions. It is specialized in providing training with a focus on certification courses for corporates and individuals.
It provides support to both individual and corporates to nourish their existing skills and expand their expertise with industry-recognized certification.
Omnix International LLC Facts:
- Partnered with Avanta Global Pte Ltd
- Accredited Affiliate Quint Group Training Organization
- Training experience exceeds expectations with the qualified team available
- A positive, learning-focused and supportive coaching environment
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It is intended to introduce candidates to the management of modern IT-enabled services, to provide them with an understanding of the common language and key concepts, and to show them how they can improve their work and the work of their org
This training will prepare you for the ITIL qualification exam. You will learn about exploring patterns and requiring management along with the function and availability management of IT.
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