The ITIL framework gives businesses a robust platform to identify, plan, deliver and support effective IT services that can be applied to every organization and business environment. For many years now, ITIL, formerly called ‘IT Infrastructure Library’ has been the industry norm and best practice framework to support, manage and align the IT service management to the business needs. Obtaining an ITIL certification nowadays means that you stand out from the crowd with a global certification which is highly valued by employers of small, medium and large-sized enterprises. There are many ITIL courses in Dubai, Abu Dhabi, Sharjah and other states of UAE designed to help you further your certification journey of ITIL and become instrumental in improving IT service management by working under ITIL framework. Historically, vision, mission, objectives and goals are integral and common associates for all organizations. These virtues are a common aspect for firms seeing them from a business context, the question in line is what does it have to do with the IT and its services? Service, as a key part of business, brings value to the customers and from an IT perspective, it brings business sense into operations. With this in mind, the ITIL framework is on the boom as many leading MNC’s are using it and are on the lookout for professionals with relevant certifications. ITIL has a comprehensive certification scheme comprised of five levels; ‘Foundation, Practitioner, Intermediate, Expert and Master.’ There are many options for ITIL foundation training courses in Dubai, Sharjah, and Abu Dhabi along with similar training opportunities for the other levels of ITIL to help you complete the certification process. Search for all available List of ITIL courses in Dubai, Abu Dhabi, Ajman, Sharjah and Ras Al Khaimah, UAE
This course will teach you about service management (definition, life-cycle, need/objective), key models and principles of ITSM, basic concepts and roles of change management, incident management, portfolio and service level management and so much more.
KHDA Approved certificate will be received at the end. These classes will teach you fundamental terminologies and concepts related to service life cycle of ITIL. You will learn about different phases and processes involved and their effect on IT service management practices.
Through this ITIL certification training, professionals will gain a deep understanding of ITIL’s evolution to incorporate modern technologies and operational processes within a service management framework.
Prepare for your ITIL examination with Vision Institute led by expert and friendly instructors. This preparatory program will give you the knowledge, ability & competence in many core areas of information system.
This is a comprehensive course where the students will be introduced to various aspects of ITIL certification and its sub-sections. Here, you will learn about the best practices in IT service management (ITSM) with a focus on aligning IT services with business needs.
This course will give you a thorough practical understanding of the core processes, principles, functions and concepts involved in the IT Service Management provision. It prepares the students for the ITIL Foundation Certificate examination.
Get trained by industry expert trainers to learn and understand ITIL exam. It will take you through all segments of the exam.
This course covers all the latest core ITIL® best practices from a lifecycle perspective. It introduces you to different elements and principles of IT service management (ITSM) based on ITIL Foundation.
This course gives you the essential skills and knowledge to be an effective back-end support. It will help you to understand the ITITLfrme which is designed to regulate the process of selection, planning, delivery and support of a business.
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