This course will teach you about service management (definition, life-cycle, need/objective), key models and principles of ITSM, basic concepts and roles of change management, incident management, portfolio and service level management and s
DurationAptech Computer Training is among the leaders in career education in the Dubai & Sharjah. The company focuses on career development for students and working professionals. In addition, Aptech Computer Training also offers various training services to large companies to help develop the skills of their employees.
Newly emerging trends and technologies like Artificial Intelligence (AI) cloud computing, mobile applications, Multimedia courses, Social media and Data analytics are bringing about increasing job opportunities in the IT & ICT industry.
Aptech Computer Training, through its courses and curriculum, ensures that you are at par with global standards. We provide KHDA Attested Certificates.
ITIL V4 Foundation Certification Workshop Our Offerings For The ITIL V4 Foundation Certification: Certification accredited by Peoplecert. 2 Days (16 Hours) Online Live Instructor-Led Training Deliverables: Courseware, Question Banks, Traini
It is intended to introduce candidates to the management of modern IT-enabled services, to provide them with an understanding of the common language and key concepts, and to show them how they can improve their work and the work of their org
This training will prepare you for the ITIL qualification exam. You will learn about exploring patterns and requiring management along with the function and availability management of IT.
The ITIL foundation certification program will introduce you to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. You will learn about
This 2-day training course will supply you with the essential knowledge and practice to prepare for the examination that leads to the new Foundation Certificate In IT Service Management.
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