This course will teach you about service management (definition, life-cycle, need/objective), key models and principles of ITSM, basic concepts and roles of change management, incident management, portfolio and service level management and s
DurationAptech Computer Training is among the leaders in career education in the Dubai & Sharjah. The company focuses on career development for students and working professionals. In addition, Aptech Computer Training also offers various training services to large companies to help develop the skills of their employees.
Newly emerging trends and technologies like Artificial Intelligence (AI) cloud computing, mobile applications, Multimedia courses, Social media and Data analytics are bringing about increasing job opportunities in the IT & ICT industry.
Aptech Computer Training, through its courses and curriculum, ensures that you are at par with global standards. We provide KHDA Attested Certificates.
Get trained by industry expert trainers to learn and understand ITIL exam. It will take you through all segments of the exam.
KHDA Approved certificate will be received at the end. These classes will teach you fundamental terminologies and concepts related to service life cycle of ITIL. You will learn about different phases and processes involved and their effect o
The ITIL Foundation Level is the entry level qualification which offers participants a general awareness of the key concepts, elements, concepts, and terminologies used in the ITIL v3 Service Lifecycle and so much more.
This is a comprehensive course where the students will be introduced to various aspects of ITIL certification and its sub-sections. Here, you will learn about the best practices in IT service management (ITSM) with a focus on aligning IT ser
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