Course Fees : 500 AED to 34299 AED
List of available ISO 20000 training courses in Dubai, Sharjah and Abu Dhabi.
This course will equip you with the skills of implementation and management of an IT Service Management System as highlighted in ISO/IEC 20000-1:2005. You will get an insight of best practices in planning and implementing IT Service Management processes.
Students will learn the principles and core elements of the ISO/IEC20000 standard for IT Service Management. ISO/IEC20000-1 (Part 1) is the formal specification which defines the requirements that must be achieved.
This is a 5-day intensive training course. It will teach you about developing required essential expertise in order to support a firm with the implementation and management process of an IT Service Management System as highlighted in ISO/IEC 20000-1:2005.