The Information Technology Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.
DurationThe Information Technology Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.
IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organizational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance.
International Brighter Career Development (IBCD) is a training company that specialises in organizational performance improvement and enhancement. It focuses on both group and individual training in core domains like organisational development, customer service, sales, leadership and talent management.
The qualified and expert team of IBCD has been delivering 'best in class' training interventions, process improvement and human resources software and solutions. They have been instrumental in key services to organisations like structuring organisations, performance management systems, KPIs, suggesting bonus schemes, grading and more.
(Institute Review)
55 years ago(Institute Review)
55 years ago
The ITIL Foundation Level is the entry level qualification which offers participants a general awareness of the key concepts, elements, concepts, and terminologies used in the ITIL v3 Service Lifecycle and so much more.
This course will teach you about service management (definition, life-cycle, need/objective), key models and principles of ITSM, basic concepts and roles of change management, incident management, portfolio and service level management and s
This is a comprehensive course where the students will be introduced to various aspects of ITIL certification and its sub-sections. Here, you will learn about the best practices in IT service management (ITSM) with a focus on aligning IT ser
This course is designed to prepare individuals for the ITIL certification exam by providing a comprehensive understanding of the ITIL framework and its application in IT service management.
Gain The Insight To Get Started With Learning Our ITIL® 4 Foundation Course
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